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Cannot print from Crystal Viewer

Aug 31, 2017 at 04:00 PM


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Former Member

Our ASPX web system is developed on a server in India and then implemented on a server in the UK. We have various Crystal Reports that are run from the applicstion and when run on Indian server a report will display in Crystal Viewer which can then be exported to a PDF for printing.

However, on UK server, it starts of OK in Crystal Viewer but as soon as we try and either go to next page or print (export to pdf) we get a dislogue box appearing requesting values, which I presume is the parameter that is passed tot he report initially from the app. It seems as if there is a problem with passing this parameter and as it works of one server and not another I'm guessing some sort of setup issue. I'm very much a novice in this area so any assitance would be appreciated

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1 Answer

Best Answer
Don Williams
Sep 08, 2017 at 07:57 PM

You need to use Sessions and Postback to keep the report in scope.

Search, you'll find a KBA on how to.


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