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Former Member
Sep 20, 2007 at 07:30 AM

CCMS status still red after complete alerts

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hi all,

some XI alerts are raised in CCMS because of Mapping errror or HTTP timeout error. After I complete all the related alerts for these CCMS monitors, the status is still red. If I switch to open alerts, then it's green. So what else need I do to make the current status also green?

Thanks!

Regards,

Hui