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What to do when AWS announces an Instance retirement underlying an SAP trial?


a couple of days ago I received notification that an EBS instance underlying our trial S/4 fully activated instance will be retired due to unrecoverable issues. The instance runs and suspends still fine at this time.

AWS talks about creating AMIs and launch new instance of that, in essence suggesting some cloning action. However, I am not sure what this will do to the SAP CAL connection from which this instance was initiated/created.

I have not been able to find anything meaningful on how this should be addressed. Is the only solution to destroy the instance and create a new one out of CAL? If we are intending on moving from Trial to "licensed" and create things like extensions, custom development, etc. that would not be a feasible approach.

Since this is still trial the destroy and recreate option is ok, but I wanted to be pre-emptive about it and find out what the options might be.

Are we just unlucky or has anybody else encountered this problem before? Since we have not purchased a license yet, I cannot open an incident with SAP directly on this.

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  • Best Answer
    Posted on Sep 07, 2017 at 10:55 AM

    Hello Daniel,

    You can create a customized solution in SAP CAL out of your S/4 instance.

    Check the docs here:

    Then you can create a new instance out of the new customized solution.

    Best Regards,


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