custom field in start conditions for workflow WS14000044

Hi all,

We have a requirement where a value of a field is coming from the catalog to the shopping cart via the customer fields (provided by SAP). we want to use it as a start condition for the workflow.

The issue we are facing is that the customer fields are not visible as start conditions for the workflow WS14000044.

Is there a way we can make them visible?

We are using SRM 5.0

Thanks in advance

Kishan