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Former Member
Sep 19, 2007 at 02:51 PM

Problems sending emails through portal

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Hello all,

I configured the email transport in the "Collaboration --> Groupware transports" section (the "Mail Transport"). However, the following error log message appears (I changed the IP address of this log entry to "smtphostname"):

The e-mail server could not be reached when the system was trying to send the message. com.sap.ip.collaboration.gw.impl.transport.javamail.exception.ConnectionFailedException: The e-mail server could not be reached when the system was trying to send the message.

at com.sap.ip.collaboration.gw.impl.transport.javamail.JavaMailTransport.sendMail(JavaMailTransport.java:187)

at com.sap.ip.collaboration.gw.impl.transport.javamail.JavaMailTransport.send(JavaMailTransport.java:198)

at com.sap.ip.collaboration.gw.impl.framework.groupware.MailItemImpl.send(MailItemImpl.java:83)

at com.sap.ip.collaboration.gw.impl.service.mail.SendMailItemImpl.send(SendMailItemImpl.java:152)

at com.sap.ip.collaboration.gw.impl.service.mail.SendMailService.sendMail(SendMailService.java:424)

at com.sap.ip.collaboration.gwui.api.wdf.mail.SendTo.sendMail(SendTo.java:788)

at com.sap.ip.collaboration.gwui.api.wdf.mail.SendTo.onSend(SendTo.java:1080)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sapportals.wdf.stack.Control.dispatchHtmlbEvent(Control.java:386)

at com.sapportals.wdf.WdfEventDispatcher.dispatch(WdfEventDispatcher.java:175)

at com.sapportals.wdf.WdfCompositeController.onWdfEvent(WdfCompositeController.java:538)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sapportals.htmlb.page.DynPage.doProcessCompositeEvent(DynPage.java:204)

at com.sapportals.htmlb.page.DynPage.doProcessCurrentEvent(DynPage.java:142)

at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:115)

at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

at com.sap.ip.collaboration.core.api.ui.wdf.portal.WdfPortalComponent.service(WdfPortalComponent.java:39)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)

at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:545)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

-


exception is chained. Original exception -


javax.mail.MessagingException: Could not connect to SMTP host: smtphostname, port: 25;

nested exception is:

java.net.SocketException: Software caused connection abort: connect

at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:867)

at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:156)

at javax.mail.Service.connect(Service.java:234)

at javax.mail.Service.connect(Service.java:135)

at com.sap.ip.collaboration.gw.impl.transport.javamail.JavaMailTransport.sendMail(JavaMailTransport.java:177)

at com.sap.ip.collaboration.gw.impl.transport.javamail.JavaMailTransport.send(JavaMailTransport.java:198)

at com.sap.ip.collaboration.gw.impl.framework.groupware.MailItemImpl.send(MailItemImpl.java:83)

at com.sap.ip.collaboration.gw.impl.service.mail.SendMailItemImpl.send(SendMailItemImpl.java:152)

at com.sap.ip.collaboration.gw.impl.service.mail.SendMailService.sendMail(SendMailService.java:424)

at com.sap.ip.collaboration.gwui.api.wdf.mail.SendTo.sendMail(SendTo.java:788)

at com.sap.ip.collaboration.gwui.api.wdf.mail.SendTo.onSend(SendTo.java:1080)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sapportals.wdf.stack.Control.dispatchHtmlbEvent(Control.java:386)

at com.sapportals.wdf.WdfEventDispatcher.dispatch(WdfEventDispatcher.java:175)

at com.sapportals.wdf.WdfCompositeController.onWdfEvent(WdfCompositeController.java:538)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sapportals.htmlb.page.DynPage.doProcessCompositeEvent(DynPage.java:204)

at com.sapportals.htmlb.page.DynPage.doProcessCurrentEvent(DynPage.java:142)

at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:115)

at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

at com.sap.ip.collaboration.core.api.ui.wdf.portal.WdfPortalComponent.service(WdfPortalComponent.java:39)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)

at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:545)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

The IP, port and so on should be correct, since they are also used by Outlook. However, the smtp server log does not show anything, if I am sending an email through the portal (so I guess that it never reaches this smtp server).

Thanks for any hints or helps.

Bye

Philipp