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send simple mail from WF

Hello team,

how to complete the WF to send mail. when I trace my WF I can see its not completed. and mail is not sent.

please refer below screen shot.

SBWP I can see This. from below screen shot. can you please help with this.

I can see that status column the box is not filled fully.

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2 Answers

  • Sep 03, 2017 at 05:22 PM


    did you checked the flow of data between the workflow and the task. Is something missing? Have you let check your BC team the email settings. All emails nevertheless its send by workflow or by the message system are send by the same interface and their the recipients have to be confirmed.

    If the Workflow could create the email you should see it via transaction code SOST and the you see also why it is still pending.

    Check the DETAILS-Option of the workitem in the workflow log.

    Check the Log in the "Technical details view" SHIFT-F9 if you are in the workflow log ... there you could check each workitem with addtional information e. g. messages, container content a.s.o.



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  • Sep 03, 2017 at 07:54 PM
    Holger Homann 1 hour ago

    In the technical view you get more information at the bottoms shown in tabs could you make a screenshot of these.

    Could you make a screenshot of task definition?

    Could you pls make a screenshot of the dataflow (WF->Task)?

    Could you pls make a screenshot of the container content of one of your running work items?

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    • w/o the marked information I am not able to do further Analysis.

      Compare your Workflow with the standard workflow WS12500017 it send mails, too!

      Print your workflow Definition with all Details into pdf and add the pdf here (sry for the german screenshot)

      The workitem Container can be retrieved as follows:

      1. Call Transaction SWI1
      2. Select your open Workitems
      3. Double Click on the mail item which is ready
      4. CONTRL-SHIFT-F4 and save the Container Content in an XML file and add it here


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