Pricing : document currency missing

[Former Member]

Hi,

I have geting this error <b>" pricing : document currency missing "</b> on web client while creating service ticket .

can any body please tell me ,in from which area this error is comeing and how to retify it .

Thanks,

Aravind.

[Former Member]

Hi,

Pointers

Check your pricing procedure

The document pricing procedure should be S : service order and not A : standard

Please reward if it helps!

Regards

Raj

[Former Member]

Hi Raj,

i have done below steps ,

1.define document pricing procedure ,

2. i created new entry ,

3. given "S" to docu pricing procedure and descripation = "service order ".

4. saved .

i did't do any thing with "Standard" , in sytem A = Standard , it is already there .

But it is not working .

can you please tell me all steps ..

i will give Full points .

Thanks,

Aravind.

[Former Member]

hi Aravind,

I expect that you have a default service product made which is attached to service ticket .

If not please login as a developer and implement the BADI

-->CRM_SERVICEPROD_BADI

also maintain a default service product in the product master .

Now go to your BP and maintain the role Sold to party --->open sales area data -->billing tab maintain a customer pricing procedure (1) here .Please maintain currency here.

I hope this will resolve your issue

Please reward if helps

Cheers!

Raj