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Pricing : document currency missing

Posted on Sep 19, 2007 at 07:32 AM 26 Views

Hi,

I have geting this error <b>" pricing : document currency missing "</b> on web client while creating service ticket .

can any body please tell me ,in from which area this error is comeing and how to retify it .

Thanks,

Aravind.

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 19, 2007 at 08:16 AM
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    Hi,

    Pointers

    Check your pricing procedure

    The document pricing procedure should be S : service order and not A : standard

    Please reward if it helps!

    Regards

    Raj

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    • Former Member Former Member
      Sep 19, 2007 at 11:49 AM

      hi Aravind,

      I expect that you have a default service product made which is attached to service ticket .

      If not please login as a developer and implement the BADI

      -->CRM_SERVICEPROD_BADI

      also maintain a default service product in the product master .

      Now go to your BP and maintain the role Sold to party --->open sales area data -->billing tab maintain a customer pricing procedure (1) here .Please maintain currency here.

      I hope this will resolve your issue

      Please reward if helps

      Cheers!

      Raj

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