we are currently facing this problem.
We have 2 release codes:
1. RE (Requestor)
2. BC (Budget Coordinator)
Email will be sent to BC after RE approved.
It happened that CLKOO is both RE and BC.
Once CLKOO released using RE , system will automatically approved BC also.
(We are not sure if this is supposed to happend as standard feature , can anybody advice ).
In the WF log, i checked that there are 2 active WFs, both sending to CLKOO's SBWP as BC email notification to approve, whereas BC has been approved automatically when RE was released.
CLKOO is curious to see that why 2 notifications are still sitting in her inbox. To her , once she approved , she expected nothing left in the inbox.
How can i prevent this from happening? shall i change the WF logic or is there anyway to settle