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Former Member
Sep 19, 2007 at 04:29 AM

WF problem with different release codes for the same approver


Hi guys,

we are currently facing this problem.

We have 2 release codes:

1. RE (Requestor)

2. BC (Budget Coordinator)

Email will be sent to BC after RE approved.

It happened that CLKOO is both RE and BC.

Once CLKOO released using RE , system will automatically approved BC also.

(We are not sure if this is supposed to happend as standard feature , can anybody advice ).

In the WF log, i checked that there are 2 active WFs, both sending to CLKOO's SBWP as BC email notification to approve, whereas BC has been approved automatically when RE was released.

CLKOO is curious to see that why 2 notifications are still sitting in her inbox. To her , once she approved , she expected nothing left in the inbox.

How can i prevent this from happening? shall i change the WF logic or is there anyway to settle