debmas idoc for NEW customer not created

We have activated the change pointer on the debmas (customer creation) idoc. When CHANGING a customer, a change pointer is created. Via transaction BD2, an idoc is created.

The problem: when CREATING a new customer, no change pointer is created. As a result we do not get an idoc.

Is the above mentioned behaviour normal?

What can I do to solve this problem?

Thanks in advance.