Hi,
Master Data
Purpose
Data about basic objects used in business transactions and stored in the system on a long-term basis.
This area enables you to store, augment, and consolidate master data, while ensuring consistent distribution to all applications and systems within your IT landscape. By ensuring cross-system data consistency, master data management reduces data maintenance costs, accelerates your business processes, and greatly improves your decision-making processes.
Business Transaction
Definition
Business object in SAP CRM that offers the following possibilities:
• Business interaction with a business partner at a given point in time
• The result of an interaction (for example, a contract)
• The initiation of or request for an interaction (for example, an opportunity)
• The preparation (that is, the collection or supplementation of information) for a possible business interaction (for example, an activity)
• The product or object or a (potential) interaction (for example, a sales transaction or service process)
The same interface and processing concept is used for all business transactions. The various components of business transactions are reusable.
Use
The business transaction provides business structures and functions that can be used in various processes of a company, for example, in sales, marketing, or service.
In CRM, business transactions are used in the following areas:
• Sales:
¡ Sales transactions (sales orders, inquiries and quotations)
¡ Opportunities
¡ Contracts
• Marketing:
¡ Lead Management
• Service
¡ Service Process
¡ Complaints
¡ Service Confirmation
• Activity Management
¡ Interactions
¡ Task Lists
Business transactions can be created, displayed, and processed in various channels.
A sales order can be created in Internet Sales, post processed in CRM Enterprise and then transferred to SAP ECC.
Structure
Business transactions are structured as follows:
The structure of a business activity is based on the answers to three questions:
Who?
The participating business partners can be entered at transaction level.
What?
The products and services to which the business transaction refers can be entered at item level.
When / How Much?
The quantity and the times to be considered can be scheduled at schedule line level.
This is a basic structure, and can differ for certain business transaction categories. Activities, for example, do not contain items or schedule lines. Sales transactions contain all three levels.
Similarly to the business transaction, the item category defines the characteristics and attributes of a transaction item, and controls the processing of an item.
Integration
Various basic functions are linked with the business transactions and can be triggered from the interface for the business transaction if the relevant Customizing settings have been made. These include, for example, the availability check, pricing and partner determination. You can find more information in the SAP Library under mySAP CRM.
See also:
You can find more information on the business transaction in the Implementation Guide (IMG) under Customer Relationship Management ® Transactions ® Basic Settings ® Define Transaction Types and Define Item Categories.
Sold to party:'A' sells product to 'B'.Then "B' is the sold to party for 'A'
Ship To party:A ships(send to ) 'B'.Then 'B' is the ship to party to 'A'(In some scenarious the product can be deliverd eg:'C' then the the ship to party varies
Regards,
Satish Mathala
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