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Former Member
Sep 14, 2007 at 09:43 AM

notif _create default feild values

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Hi,

Using notif_create is it possible to default to a single IBASE system including priority and category.

Currently this forms part of a selection criteria when the screen is called so you have to choose which system you want to report the fault on. Knowing that most of the calls from service desk will be for teh PROD system I want this to default to PRD system including the priority and a few category fields.

Anyone know hoe this can be done.

Thanks