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Unable to see Original Screen after setting flavor as default in SAP Personas 3

former_member105930
Active Participant
0 Kudos

Hi all,

I have a flavor created some time ago that I decided to make a default flavor. I went into the flavor within Personas itself and set the flavor to default

Now however, the original screen does not appear in the flavor bar:

as it would normally do for other flavors:

Silly question probably, but how do i get to view the normal PP01 original screen?

Any suggestions will be greatly appreciated!

thanks,

Ian

Accepted Solutions (1)

Accepted Solutions (1)

tamas_hoznek
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Ian,

I have not heard about such an issue yet. First, I thought it may be something authorization-related, but if you wouldn't have authorization to the Original Screen, then you shouldn't see it before setting your default flavor to being with.

So at this point, I'd suggest going the incident route to see what's going on.

Regards,

Tamas

former_member105930
Active Participant
0 Kudos

Thanks Tamas,

Will do.

Ian

Answers (1)

Answers (1)

tamas_hoznek
Product and Topic Expert
Product and Topic Expert
0 Kudos

Are you using the latest patch for your SAP GUI ?

Also, do you have the same issue via the browser?

former_member105930
Active Participant
0 Kudos

Hi Tamas,

We are actually just upgrading Personas to SP5 so I'm hoping that this issue may go away once we have finished upgrading. This issue is actually on the browser itself, and occurs in IE, Firefox and Chrome.

The upgrade is being performed today (7th September) so I will test again once basis have confirmed that the upgrade has finished.

thanks for your response Tamas.

former_member105930
Active Participant
0 Kudos

Hi Tamas,

After upgrading to SP5 the problem still exists in our web browsers.

many thanks,