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yMKT 1702: Facebook Campaign currency conversion

Aug 31, 2017 at 12:14 AM


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Former Member

Dear all,

I am running a Facebook campaign in Japanese Yen (local currency), but the system currency is set up as USD.

In Facebook Ad manager I am running below Campaign (FB20170829), which has a total spend of 100 JPY.

However, when I look at my Facebook Campaign, it shows me 37 USD has been spent. 100 JPY should be close to 0,97 USD instead of 37 based on the rates that I am using.

Do Facebook campaigns support multiple-currency? Did I miss some configuration? Did anyone encounter the same problem before?

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Former Member Oct 02, 2017 at 01:37 AM

We got the first part of the solution today, SAP Note 2531497 has to be implemented due to the fact that transactions in JPY are not saved correctly on the DB.

We are still waiting on the second part of the solution, which is that there is also an issue with the display of JPY amounts.

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