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How can i set the status so that i can edit the Scope assignment block

I in Solution Manager 7.1 SP13, have created a new status for my transaction type ZMCR called "Returned". I read the q&a for using the change view "status-dependent control of UI elements", but it isn't working for me. When the Request for change is in Returned status, the user has not completed the RC, so it's gets returned back to them. When the RC is in Returned status the Scope Assignment block is greyed out, I want it to become active to update the Scope assignment block. The status for the Returned status for ZMCR is E0019. I went to the UI elements ADDDOCU - add document and EDITDOCU- edit document and added the controls for both with the User status of E0019, but still the Scope block is greyed out, any suggestions Thanks - Em Lewis

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