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Hybris Marketing Communication Limit

Hi, I'm running 1708 Cloud and would like to explore the communication category and limit functionality. My question is that if I set the limit to be 1 email per 7 days, what date is the default first date for the 7-day period? Does it start from Mon. to Sunday?

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    Posted on Aug 31, 2017 at 07:13 AM

    Hi,

    That timeframe is a running time, so different for each person.

    If you send person A a mail on Monday, and person B a mail on Wednesday. Then the next Monday you send a mail to both A and B: for A it's already 7 days ago so that is OK, but for B it's still not 7 days ago so the limit will block sending to person B.

    Kr,

    Joyca

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