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Cannot create an incident on support launchpad

Aug 31, 2017 at 07:18 AM

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Former Member

Hi,

I cannot create an incident on support launchpad, as a super administrator, and the support confirmed me that I'm able to report an incident.

- I have selected my system SAP BI 4.2 SP04 on my favorite system data

- I clic on button "Report an incident"

- Then on "contact SAP Support"

- Then, on the screen "Which of your systems or products is affected ?", I cannot select any system to report the incident, it says "No data"

Did I forgot to do something ?

Thanks.

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Former Member Sep 01, 2017 at 09:06 AM
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I found thanks

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