Output from billing

[Former Member]

We have configured some customers to use electronic send using transaction VV32. We have selected output type and combination Sales org./Cust.group/Bill to. We have selected sales organisation and customer group SO. The screenshot for this is below. However when doing billing run one customer defaults to medium 1 and one defaults to medium 5. The sales order has the same parameters, is there something else that needs amending as the master data is exactly the same?

[VeselinaPeykova]

Check the output determination analysis in the document - it is possible that you have a few more condition tables and output records (different accesses).

Check if there are any routines set up (on top of 'exclusive' indicator) and whether the fields, which you use were to determine outputs, were correctly filled.