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Former Member
Sep 13, 2007 at 03:49 AM

PDFDocumentCreationException

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Hi all,

We were trying to create a new requisition request under the MSS and hit the error PDFDocumentCreationException. We have already configured the ADS and tested on the fp_test_00 and FP_TEST_IA_01 report. It's all working fine.

Please see below the log of the error that I obtained.

500 Internal Server Error

SAP NetWeaver Application Server 7.00/Java AS 7.00

Failed to process request. Please contact your system administrator.

[Hide]

Error Summary

While processing the current request, an exception occured which could not be handled by the application or the framework.

If the information contained on this page doesn't help you to find and correct the cause of the problem, please contact your system administrator. To facilitate analysis of the problem, keep a copy of this error page. Hint: Most browsers allow to select all content, copy it and then paste it into an empty document (e.g. email or simple text file).

Root Cause

The initial exception that caused the request to fail, was:

com.sap.tc.webdynpro.services.exceptions.PDFDocumentCreationException: ../../sap.com/mssrecreq/RequisitionCreation/~wd_key4_1189652688147/Error+PDF.pdf?sap-wd-download=1&sap-wd-dl_behaviour=1&sap-wd-cltwndid=DefaultExternal1189652520453&sap-ext-sid=q2pFXLTZ0%2BQ0in0%2Ba%2BwbuQ%3D%3DVna%2FyoX7UOO2HehiiEN5xA%3D%3D%2Fpcd%3Aportal_content%2Fcom.sap.pct%2Fline_manager%2Fcom.sap.pct.erp.mss.bp_folder%2Fcom.sap.pct.erp.mss.roles%2Fcom.sap.pct.erp.mss.manager_self_service%2Fcom.sap.pct.erp.mss.manager%2Foverview%2Fcom.sap.pct.erp.mss.team%2Frecruiting%2Fcom.sap.pct.erp.mss.requisition_request%2Fsap.com%2Fmss%7Erec%7Ereq%2FRequisitionCreation%2Fbase&sap-wd-norefresh=X&sap-ep-version=7.00.200705080819

at com.sap.tc.webdynpro.clientserver.uielib.adobe.impl.InteractiveForm.afterHandleActionEvent(InteractiveForm.java:379)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.afterApplicationModification(ClientApplication.java:1132)

at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.afterApplicationModification(ClientComponent.java:895)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doRespond(WindowPhaseModel.java:573)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:152)

... 41 more

See full exception chain for details.

Correction Hints

PDF Document Render Exception.

Please check the following:

Template file is not corrupted.

Data being passed is a vaild XML.

You have configured the web service client proxy properly.

Adobe Document Service (ADS) is configured properly (follow the configuration guide available at SAP service market place to check with all the supported configuration options).

If the problem still persists, report it to us. We need the following information to investigate the problem further:

Click here to download the error pdf that has been generated instead of the actual pdf. This is an important document to analyse the problem further.

Follow the steps below to get the system information where web dynpro is running:

Go to : http://host:port/sap/monitoring/SystemInfo

Log on as Administrator user.

Click on link all components... there. This will take you to the system information page that lists the version information of all the componenets installaed on your server.

Save this entire page (containing the version information of all the componenets installed on your server)

Follow SAP notes mentioned below to get the trace files for web dynpro and ADS. Then run your application again. Get the latest updated trace files from the server. If webdynpro and ADS are not running on the same server, then you need to turn on the tracer for the respective servers:

#742674 to turn on the web dynpro trace on the server where web dynpro is running.

#846610 to turn on the ADS trace on the server where ADS is running.

Note: the above hints are only a guess. They are automatically derived from the exception that occurred and therefore can't be guaranteed to address the original problem in all cases.

System Environment

Client

Web Dynpro Client Type HTML Client

User agent Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)

Version null

DOM version null

Client Type msie7

Client Type Profile ie6

ActiveX enabled

Cookies enabled

Frames enabled

Java Applets enabled

JavaScript enabled

Tables enabled

VB Script enabled

Server

Web Dynpro Runtime Vendor: SAP, build ID: 7.0012.20070328122954.0000 (release=645_VAL_REL, buildtime=2007-05-07:05:03:39[UTC], changelist=442613, host=pwdfm101), build date: Thu Jun 07 17:19:47 GMT+08:00 2007

J2EE Engine 7.00 patchlevel 108458.44

Java VM IBM J9 VM, version:2.3, vendor: IBM Corporation

Operating system AIX, version: 5.3, architecture: ppc64

Session & Other

Session Locale en

Time of Failure Thu Sep 13 11:04:48 GMT+08:00 2007 (Java Time: 1189652688208)

Web Dynpro Code Generation Infos

sap.com/pb

SapDictionaryGenerationCore 7.0012.20061002105236.0000 (release=645_VAL_REL, buildtime=2007-05-05:21:52:17[UTC], changelist=419377, host=PWDFM101.wdf.sap.corp)

SapDictionaryGenerationTemplates 7.0012.20061002105236.0000 (release=645_VAL_REL, buildtime=2007-05-05:21:52:24[UTC], changelist=419377, host=PWDFM101.wdf.sap.corp)

SapGenerationFrameworkCore 7.0012.20060719095755.0000 (release=645_VAL_REL, buildtime=2007-05-05:21:24:48[UTC], changelist=411255, host=PWDFM101.wdf.sap.corp)

SapIdeWebDynproCheckLayer 7.0012.20061002110128.0000 (release=645_VAL_REL, buildtime=2007-05-05:22:07:59[UTC], changelist=419396, host=PWDFM101.wdf.sap.corp)

SapMetamodelCommon 7.0012.20061002105432.0000 (release=645_VAL_REL, buildtime=2007-05-05:21:25:39[UTC], changelist=419384, host=PWDFM101.wdf.sap.corp)

SapMetamodelCore 7.0012.20061002105432.0000 (release=645_VAL_REL, buildtime=2007-05-05:21:25:28[UTC], changelist=419384, host=PWDFM101.wdf.sap.corp)

SapMetamodelDictionary 7.0012.20060719095619.0000 (release=645_VAL_REL, buildtime=2007-05-05:21:45:28[UTC], changelist=411251, host=PWDFM101.wdf.sap.corp)

SapMetamodelWebDynpro 7.0012.20070328122936.0000 (release=645_VAL_REL, buildtime=2007-05-05:22:02:06[UTC], changelist=442612, host=PWDFM101.wdf.sap.corp)

SapWebDynproGenerationCTemplates 7.0012.20070328122954.0000 (release=645_VAL_REL, buildtime=2007-04-28:14:57:34[UTC], changelist=442613, host=pwdfm101)

SapWebDynproGenerationCore 7.0012.20061002110128.0000 (release=645_VAL_REL, buildtime=2007-05-05:22:08:09[UTC], changelist=419396, host=PWDFM101.wdf.sap.corp)

SapWebDynproGenerationTemplates 7.0012.20070328122954.0000 (release=645_VAL_REL, buildtime=2007-04-28:14:57:34[UTC], changelist=442613, host=pwdfm101)

sap.com/tcwddispwda

No information available null

sap.com/pb_api

SapDictionaryGenerationCore 7.0011.20061002105236.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:02:43[UTC], changelist=419377, host=PWDFM101.wdf.sap.corp)

SapDictionaryGenerationTemplates 7.0011.20061002105236.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:02:51[UTC], changelist=419377, host=PWDFM101.wdf.sap.corp)

SapGenerationFrameworkCore 7.0011.20060719095755.0000 (release=645_VAL_REL, buildtime=2007-01-31:19:49:49[UTC], changelist=411255, host=PWDFM101.wdf.sap.corp)

SapIdeWebDynproCheckLayer 7.0011.20061002110128.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:08:25[UTC], changelist=419396, host=PWDFM101.wdf.sap.corp)

SapMetamodelCommon 7.0011.20061002105432.0000 (release=645_VAL_REL, buildtime=2007-01-31:19:50:48[UTC], changelist=419384, host=PWDFM101.wdf.sap.corp)

SapMetamodelCore 7.0011.20061002105432.0000 (release=645_VAL_REL, buildtime=2007-01-31:19:50:27[UTC], changelist=419384, host=PWDFM101.wdf.sap.corp)

SapMetamodelDictionary 7.0011.20060719095619.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:00:20[UTC], changelist=411251, host=PWDFM101.wdf.sap.corp)

SapMetamodelWebDynpro 7.0011.20061227101814.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:05:13[UTC], changelist=431317, host=PWDFM101.wdf.sap.corp)

SapWebDynproGenerationCTemplates 7.0011.20070125102926.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:21:35[UTC], changelist=434634, host=pwdfm101)

SapWebDynproGenerationCore 7.0011.20061002110128.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:08:35[UTC], changelist=419396, host=PWDFM101.wdf.sap.corp)

SapWebDynproGenerationTemplates 7.0011.20070125102926.0000 (release=645_VAL_REL, buildtime=2007-01-31:20:21:35[UTC], changelist=434634, host=pwdfm101)

sap.com/tcwdcorecomp

No information available null

Detailed Error Information

Detailed Exception Chain

com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentRuntimeException: Failed to UPDATEDATAINPDF

at com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentRuntimeException.<init>(PDFDocumentRuntimeException.java:25)

at com.sap.tc.webdynpro.clientserver.uielib.adobe.impl.InteractiveForm.afterHandleActionEvent(InteractiveForm.java:392)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.afterApplicationModification(ClientApplication.java:1132)

at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.afterApplicationModification(ClientComponent.java:895)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doRespond(WindowPhaseModel.java:573)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:152)

at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)

at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:313)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingPortal(ClientSession.java:779)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:714)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:261)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)

at com.sap.tc.webdynpro.clientserver.session.core.ApplicationHandle.doProcessing(ApplicationHandle.java:73)

at com.sap.tc.webdynpro.portal.pb.impl.AbstractApplicationProxy.sendDataAndProcessActionInternal(AbstractApplicationProxy.java:860)

at com.sap.tc.webdynpro.portal.pb.impl.localwd.LocalApplicationProxy.sendDataAndProcessAction(LocalApplicationProxy.java:77)

at com.sap.portal.pb.PageBuilder.updateApplications(PageBuilder.java:1255)

at com.sap.portal.pb.PageBuilder.SendDataAndProcessAction(PageBuilder.java:325)

at com.sap.portal.pb.PageBuilder$1.doPhase(PageBuilder.java:826)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processPhaseListener(WindowPhaseModel.java:755)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doPortalDispatch(WindowPhaseModel.java:717)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:136)

at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)

at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:313)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:759)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:712)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:261)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(AccessController.java:215)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

Caused by: com.sap.tc.webdynpro.services.exceptions.PDFDocumentCreationException: ../../sap.com/mssrecreq/RequisitionCreation/~wd_key4_1189652688147/Error+PDF.pdf?sap-wd-download=1&sap-wd-dl_behaviour=1&sap-wd-cltwndid=DefaultExternal1189652520453&sap-ext-sid=q2pFXLTZ0%2BQ0in0%2Ba%2BwbuQ%3D%3DVna%2FyoX7UOO2HehiiEN5xA%3D%3D%2Fpcd%3Aportal_content%2Fcom.sap.pct%2Fline_manager%2Fcom.sap.pct.erp.mss.bp_folder%2Fcom.sap.pct.erp.mss.roles%2Fcom.sap.pct.erp.mss.manager_self_service%2Fcom.sap.pct.erp.mss.manager%2Foverview%2Fcom.sap.pct.erp.mss.team%2Frecruiting%2Fcom.sap.pct.erp.mss.requisition_request%2Fsap.com%2Fmss%7Erec%7Ereq%2FRequisitionCreation%2Fbase&sap-wd-norefresh=X&sap-ep-version=7.00.200705080819

at com.sap.tc.webdynpro.clientserver.uielib.adobe.impl.InteractiveForm.afterHandleActionEvent(InteractiveForm.java:379)

... 45 more

sap.com/tc wddispwda/global/SSR/1.gif"></td></tr><tbody><tr id="zzzzAIDGLKGG.VerticalContainerView.menu_Open in New Window_1" idx="0" td="ltr" att="" t="Open in New Window" st="" class="urMnuRowOff" ocl="return me.h_em(event,window,this,'PopupMenu','POPUPMENUITEMSELECT',{'event':'event','PopupMenuItemId':'zzzzAIDGLKGG.VerticalContainerView.menu_Open in New Window_1','window':'window','IsChecked':'false'},'',true,'sapUrMapi_PopupMenu_selectItem(SSR.window,\'menu_Open in New Window_1\',null,SSR.event)');" he><td>&nbsp;</td><td>&nbsp;</td><td class="urMnuTxt"><span style="white-space:nowrap;">Open in New Window</span></td><td class="urMnuSub">&nbsp;</td></tr><tr id="zzzzAIDGLKGG.VerticalContainerView.menu_Refresh_1" idx="1" td="ltr" att="" t="Refresh" st="" class="urMnuRowOff" ocl="return me.h_em(event,window,this,'PopupMenu','POPUPMENUITEMSELECT',{'event':'event','PopupMenuItemId':'zzzzAIDGLKGG.VerticalContainerView.menu_Refresh_1','window':'window','IsChecked':'false'},'',true,'sapUrMapi_PopupMenu_selectItem(SSR.window,\'menu_Refresh_1\',null,SSR.event)');" he><td>&nbsp;</td><td>&nbsp;</td><td class="urMnuTxt"><span style="white-space:nowrap;">Refresh</span></td><td class="urMnuSub">&nbsp;</td></tr><tr id="zzzzAIDGLKGG.VerticalContainerView.menu_Personalize_1" idx="2" td="ltr" att="" t="Personalize" st="" class="urMnuRowOff" ocl="return me.h_em(event,window,this,'PopupMenu','POPUPMENUITEMSELECT',{'event':'event','PopupMenuItemId':'zzzzAIDGLKGG.VerticalContainerView.menu_Personalize_1','window':'window','IsChecked':'false'},'',true,'sapUrMapi_PopupMenu_selectItem(SSR.window,\'menu_Personalize_1\',null,SSR.event)');" he><td>&nbsp;</td><td>&nbsp;</td><td class="urMnuTxt"><span style="white-space:nowrap;">Personalize</span></td><td class="urMnuSub">&nbsp;</td></tr><tr id="zzzzAIDGLKGG.VerticalContainerView.menu_Remove from Page_1" idx="3" td="ltr" att="" t="Remove from Page" st="" class="urMnuRowOff" ocl="return me.h_em(event,window,this,'PopupMenu','POPUPMENUITEMSELECT',{'event':'event','PopupMenuItemId':'zzzzAIDGLKGG.VerticalContainerView.menu_Remove from Page_1','window':'window','IsChecked':'false'},'',true,'sapUrMapi_PopupMenu_selectItem(SSR.window,\'menu_Remove from Page_1\',null,SSR.event)');" he><td>&nbsp;</td><td>&nbsp;</td><td class="urMnuTxt"><span style="white-space:nowrap;">Remove from Page</span></td><td class="urMnuSub">&nbsp;</td></tr><tr id="zzzzAIDGLKGG.VerticalContainerView.menu_Details_1" idx="4" td="ltr" att="" t="Details" st="" class="urMnuRowOff" ocl="return me.h_em(event,window,this,'PopupMenu','POPUPMENUITEMSELECT',{'event':'event','PopupMenuItemId':'zzzzAIDGLKGG.VerticalContainerView.menu_Details_1','window':'window','IsChecked':'false'},'',true,'sapUrMapi_PopupMenu_selectItem(SSR.window,\'menu_Details_1\',null,SSR.event)');" he><td>&nbsp;</td><td>&nbsp;</td><td class="urMnuTxt"><span style="white-space:nowrap;">Details</span></td><td class="urMnuSub">&nbsp;</td></tr><tr id="zzzzAIDGLKGG.VerticalContainerView.menu_Print_1" idx="5" td="ltr" att="" t="Print" st="" class="urMnuRowOff" ocl="return me.h_em(event,window,this,'PopupMenu','POPUPMENUITEMSELECT',{'event':'event','PopupMenuItemId':'zzzzAIDGLKGG.VerticalContainerView.menu_Print_1','window':'window','IsChecked':'false'},'',true,'sapUrMapi_PopupMenu_selectItem(SSR.window,\'menu_Print_1\',null,SSR.event)');" he><td>&nbsp;</td><td>&nbsp;</td><td class="urMnuTxt"><span style="white-space:nowrap;">Print</span></td><td class="urMnuSub">&nbsp;</td></tr><tfoot style="display:none;"><tr><td colspan="4" class="urMnuScrDwn" isscroll="true"><img width="1" src="../../../resources/sap.com/tc wddispwda/global/SSR/1.gif"></td></tr></table></div>