I am configuring service desk in solution manager 4.0 SP10 & am 'Assigning Business Partners to iBase Components'.
The on-line documentation says
"Assign business partners with the following functions to the new iBase component systems:
but the only options I have are
Service Employee Group
i.e. I don't have key user or adminstrator. Am I missing a BC set or has SAP just changed the names of the partner definitions?