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Article Return - no credit note has been created

Hello,

I finally managed to install the Customer Checkout, everything works

perfectly.

However when I have an article returned by a customer, I realized that

it is not possible to transform the return into credit note.

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1 Answer

  • Best Answer
    Aug 29, 2017 at 09:51 AM

    Dear Partner,

    thank you for your question. If you have a return and your SAP Customer Checkout is integrated with SAP Business One an negative invoice will be created instead of a credit note. This is how the functionality work in the current version and it is not planned to change this.

    kind regards

    Stephan

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