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BIPST Landscape Configuration Error

Aug 29, 2017 at 09:21 AM

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Former Member

Hello,

We have installed the BNIPST 2.0 following the link:

https://wiki.scn.sap.com/wiki/pages/viewpage.action?pageId=439649059.

When we configure the SAP Host Agent in BI landscape, it keeps validating and never goes to next step. And I check the log file it shows:

FILE_TYPE:DAAA96DE-B0FB-4c6e-AF7B-A445F5BF9BE2
ENCODING:UTF-8
RECORD_SEPARATOR:30
COLUMN_SEPARATOR:124
ESC_CHARACTER:27
COLUMNS:Location|Guid|Time|Tzone|Trace|Log|Importance|Severity|Exception|DeviceName|ProcessID|ThreadID|ThreadName|ScopeTag|MajorTick|MinorTick|MajorDepth|MinorDepth|RootName|RootID|CallerName|CallerID|CalleeName|CalleeID|ActionID|DSRRootContextID|DSRTransaction|DSRConnection|DSRCounter|User|ArchitectComponent|DeveloperComponent|Administrator|Unit|CSNComponent|Text
SEVERITY_MAP: |None| |Success|W|Warning|E|Error|A|Assertion
HEADER_END
|A8EEC15853BF42388A2A0C6856CD45BE0|2017 08 29 11:12:49.800|+0200|Error| |>>|E| |BISupportTool| 5888| 1|main | ||||||||||||||||||||||Unable to determine user home from user.bit
java.io.IOException: Unable to find preferences file in location C:\Users\Administrator\AppData\Roaming\BISupportTool\preferences.xml
at com.sap.ps.bitool.XMLPreferencesFactory.getData(XMLPreferencesFactory.java:49)(WindowsFileSystemProvider.java:230)
at java.nio.file.Files.newByteChannel(Files.java:361)
at java.nio.file.Files.createFile(Files.java:632)
at com.sap.ps.bitool.utils.IOUtil.createBitFile(IOUtil.java:104)
at com.sap.ps.bitool.Application.initPreferences(Application.java:297)
at com.sap.ps.bitool.Application.main(Application.java:87)

|A8EEC15853BF42388A2A0C6856CD45BE2|2017 08 29 11:13:07.859|+0200|Debug| |<=| | |BISupportTool| 5888| 17|validator | ||||||||||||||||||||||Querying 'http://dcpwin21462868:1128/SAPHostControl/?wsdl

we try some other link (

https://archive.sap.com/discussions/thread/3900895

)for the error message but our configuration is correct

-Dcom.sun.management.jmxremote.ssl=false

capture1.jpg (86.2 kB)
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2 Answers

Denis Konovalov
Aug 29, 2017 at 01:04 PM
0

well, the error is fairly specific :

Unable to determine user home from user.bit
java.io.IOException: Unable to find preferences file in location C:\Users\Administrator\AppData\Roaming\BISupportTool\preferences.xml

Does the file exist there ?
Are you using some sort of roaming/remote user profile and not local administrator ?
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Former Member

Thanks Denis for your reply.

The file is mentioned is not in C:\Users\Administrator\AppData\Roaming\BISupportTool\preferences.xml,

because I do not have an admin right on my computer. I only install BISPT in D Drive with my user account.

Do you say that I should install BISPT with administrator right?

I try to run as Admin and re-install it, I still get similar error:

FILE_TYPE:DAAA96DE-B0FB-4c6e-AF7B-A445F5BF9BE2
ENCODING:UTF-8
RECORD_SEPARATOR:30
COLUMN_SEPARATOR:124
ESC_CHARACTER:27
COLUMNS:Location|Guid|Time|Tzone|Trace|Log|Importance|Severity|Exception|DeviceName|ProcessID|ThreadID|ThreadName|ScopeTag|MajorTick|MinorTick|MajorDepth|MinorDepth|RootName|RootID|CallerName|CallerID|CalleeName|CalleeID|ActionID|DSRRootContextID|DSRTransaction|DSRConnection|DSRCounter|User|ArchitectComponent|DeveloperComponent|Administrator|Unit|CSNComponent|Text
SEVERITY_MAP: |None| |Success|W|Warning|E|Error|A|Assertion
HEADER_END
|F4E9229A390843D19843727AB4B6AAD10|2017 09 04 10:22:58.864|+0200|Error| |>>|E| |BISupportTool|13264| 1|main | ||||||||||||||||||||||Unable to determine user home from user.bit
java.io.IOException: Unable to find preferences file in location C:\Users\Administrator\AppData\Roaming\BISupportTool\preferences.xml
at com.sap.ps.bitool.XMLPreferencesFactory.getData(XMLPreferencesFactory.java:49)
at com.sap.ps.bitool.Application.initPreferences(Application.java:237)
at com.sap.ps.bitool.Application.main(Application.java:87)

|F4E9229A390843D19843727AB4B6AAD11|2017 09 04 10:22:59.086|+0200|Information| |>=|W| |BISupportTool|13264| 1|main | ||||||||||||||||||||||Unable to UnMarshall Core Preferences Data, using fresh preferences xml
javax.xml.bind.UnmarshalException
- with linked exception:
[org.xml.sax.SAXParseException; systemId: file:/C:/Users/s-cfitbi/AppData/Roaming/BISupportTool/preferences.xml; lineNumber: 1; columnNumber: 1; Vorzeitiges Dateiende.]
at javax.xml.bind.helpers.AbstractUnmarshallerImpl.createUnmarshalException(AbstractUnmarshallerImpl.java:335)
at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.createUnmarshalException(UnmarshallerImpl.java:563)
at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal0(UnmarshallerImpl.java:249)
at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal(UnmarshallerImpl.java:214)
at javax.xml.bind.helpers.AbstractUnmarshallerImpl.unmarshal(AbstractUnmarshallerImpl.java:157)
at javax.xml.bind.helpers.AbstractUnmarshallerImpl.unmarshal(AbstractUnmarshallerImpl.java:162)
at javax.xml.bind.helpers.AbstractUnmarshallerImpl.unmarshal(AbstractUnmarshallerImpl.java:171)
at javax.xml.bind.helpers.AbstractUnmarshallerImpl.unmarshal(AbstractUnmarshallerImpl.java:189)
at com.sap.ps.bitool.XMLPreferencesFactory.getData(XMLPreferencesFactory.java:47)
at com.sap.ps.bitool.Application.initPreferences(Application.java:288)
at com.sap.ps.bitool.Application.main(Application.java:87)
Caused by: org.xml.sax.SAXParseException; systemId: file:/C:/Users/s-cfitbi/AppData/Roaming/BISupportTool/preferences.xml; lineNumber: 1; columnNumber: 1; Vorzeitiges Dateiende.
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:203)
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.fatalError(ErrorHandlerWrapper.java:177)
at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:441)
at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:368)
at com.sun.org.apache.xerces.internal.impl.XMLScanner.reportFatalError(XMLScanner.java:1437)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl$PrologDriver.next(XMLDocumentScannerImpl.java:1019)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:606)
at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:117)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:510)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:857)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:777)
at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141)
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213)
at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:649)
at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal0(UnmarshallerImpl.java:243)

0

I've contacted tool makers and asked to comment.

0
Toby Johnston
Sep 05, 2017 at 01:51 PM
0

Hi Sophie,

As a first step, could you copy the URL from the WSDL Address field and paste it into a browser on the same host where you are configuring the BIPST? Does the browser display some XML or does it give a 404 (or some other error)?

Will look forward to your reply.

Regards
Toby

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