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BIPST Landscape Configuration Error

Aug 29, 2017 at 09:21 AM | 55 Views

Hello,

We have installed the BNIPST 2.0 following the link:

https://wiki.scn.sap.com/wiki/pages/viewpage.action?pageId=439649059.

When we configure the SAP Host Agent in BI landscape, it keeps validating and never goes to next step. And I check the log file it shows:

FILE_TYPE:DAAA96DE-B0FB-4c6e-AF7B-A445F5BF9BE2
ENCODING:UTF-8
RECORD_SEPARATOR:30
COLUMN_SEPARATOR:124
ESC_CHARACTER:27
COLUMNS:Location|Guid|Time|Tzone|Trace|Log|Importance|Severity|Exception|DeviceName|ProcessID|ThreadID|ThreadName|ScopeTag|MajorTick|MinorTick|MajorDepth|MinorDepth|RootName|RootID|CallerName|CallerID|CalleeName|CalleeID|ActionID|DSRRootContextID|DSRTransaction|DSRConnection|DSRCounter|User|ArchitectComponent|DeveloperComponent|Administrator|Unit|CSNComponent|Text
SEVERITY_MAP: |None| |Success|W|Warning|E|Error|A|Assertion
HEADER_END
|A8EEC15853BF42388A2A0C6856CD45BE0|2017 08 29 11:12:49.800|+0200|Error| |>>|E| |BISupportTool| 5888| 1|main | ||||||||||||||||||||||Unable to determine user home from user.bit
java.io.IOException: Unable to find preferences file in location C:\Users\Administrator\AppData\Roaming\BISupportTool\preferences.xml
at com.sap.ps.bitool.XMLPreferencesFactory.getData(XMLPreferencesFactory.java:49)(WindowsFileSystemProvider.java:230)
at java.nio.file.Files.newByteChannel(Files.java:361)
at java.nio.file.Files.createFile(Files.java:632)
at com.sap.ps.bitool.utils.IOUtil.createBitFile(IOUtil.java:104)
at com.sap.ps.bitool.Application.initPreferences(Application.java:297)
at com.sap.ps.bitool.Application.main(Application.java:87)

|A8EEC15853BF42388A2A0C6856CD45BE2|2017 08 29 11:13:07.859|+0200|Debug| |<=| | |BISupportTool| 5888| 17|validator | ||||||||||||||||||||||Querying 'http://dcpwin21462868:1128/SAPHostControl/?wsdl

we try some other link (

https://archive.sap.com/discussions/thread/3900895

)for the error message but our configuration is correct

-Dcom.sun.management.jmxremote.ssl=false

capture1.jpg (86.2 kB)
SAP BusinessObjects - Platform Infrastructure
bipst
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2 Answers

  • avatar image
    Denis Konovalov
    Aug 29, 2017 at 01:04 PM

    well, the error is fairly specific :

    Unable to determine user home from user.bit
    java.io.IOException: Unable to find preferences file in location C:\Users\Administrator\AppData\Roaming\BISupportTool\preferences.xml

    Does the file exist there ?
    Are you using some sort of roaming/remote user profile and not local administrator ?
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    Toby Johnston
    Sep 05, 2017 at 01:51 PM

    Hi Sophie,

    As a first step, could you copy the URL from the WSDL Address field and paste it into a browser on the same host where you are configuring the BIPST? Does the browser display some XML or does it give a 404 (or some other error)?

    Will look forward to your reply.

    Regards
    Toby

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