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Crystal Reports not working with ApplicationPoolIdentity

Sep 11, 2017 at 05:38 PM


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I'm facing an issue currently where Crystal Reports are only working with "Local Service" or "Network Service" identities in Application Pool. If I switch to a "Custom Account" or ApplicationPoolIdentity, reports won't work and I'm getting "No printers are installed" exception. The same thing works perfectly when I switch the application pool identity.

I need to use a custom account for each of my site on the server somehow. Can you please help me resolve this issue?

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Hello Nishit,

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Sajid Amir

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1 Answer

Don Williams
Sep 12, 2017 at 02:07 PM

See this MS KBA on how to expose local Printers:


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