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Service contracts

Hi experts,

Could somebody help me step by step how to configure Service contracts?

Thanks and Rewards

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 12, 2007 at 12:07 PM
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  • author's profile photo Former Member
    Former Member
    Posted on Sep 12, 2007 at 12:14 PM

    Hi

    Service contracts are outline agreements with business partners which define services offered for a particular period. You support service contracts by processing Structure contract-based and Structure planned services.

    Service contracts represent long-term service agreements with customers in relation to the content and scope of services guaranteed within specific tolerance limits for certain parameters, for example, within a predefined timeframe

    contracts

    http://help.sap.com/saphelp_sm40/helpdata/en/8f/b4113a7e31e403e10000000a11402f/frameset.htm

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 12, 2007 at 12:23 PM

    Hi

    Check the below link for the Service Contracts Procesing

    Customer" target="_blank">http://help.sap.com/printdocu/core/Print46c/en/data/pdf/SDSLSOASCO/SDSLSOASCO.pdf">Customer Service Processing

    Service Contracts are created using T-code VA41 and doc type is WV

    The Material is a Service material (material type DIEN)

    The Contract data, Billing Plan etc are important for contracts

    Regards

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