Followup notification for a notification or workorder in SAP PM

[dennis_rechards]

Dear Experts ,

Need an advice..In my client's business scenario, they need to create a follow up notification from existing notification or it's work order.

Say, one maintenance notification and subsequent work order is under processing. Now while performing the job, user find a new fault into the equipment , which need to be corrected.

So here the requirement is to open a new follow up notification , with reference to either the existing order or its notification, so that there would always be a trace-ability of the origin of this followup notification.

I referred to some threads , where some experts were suggesting to create new notification via IW21 and enter the old notification into reference field.

Another given solution was to enter the new notification no into "object" screen of order. But in both the cases , this new notification no. is not reflecting in any of the report.

Please help to get this understand, how to overcome this ?

Thanks

[NTeunckens]

You could use the Actions in the 'original' Notification as a means to generate a Follow-Up Notification (as the 'new' Notification) via a Custom Function ...? (see link / link on the use of Actions)

That Custom Function could be derived from the PM Notification BAPI's ... (see link or BAPI Documentation)

PS : A Nice Follow-On WorkOrder Function (EhP7) was created by SAP for PM WorkOrders, but sadly not regarding PM Notification ...

[dennis_rechards]

Hi Pete,

thanks for your usual quick support. but here the problem is, If i create a notification and mention it's number under order's object tab, whenever I'm closing this work order , notifiaction is also getting closed (NOCO).

Requirement is , while executing the a work order (say XYZ) , if something new comes up to check , a new notification (ABC) will be opened for this and the order XYZ will be closed. But if I'm doing this by cerating notifiaction and assigning under object tab, with closure of order XYZ, notification ABC is also closed and set up with status NOCO which is not required.

Please advice , how to overcome this..

[MTerence]

Hi Dennis,

As Pete said, you can create the Notification through Order Objects.

In case if you want a new order, you can still delete the Object line item of the new notification, which means, it is de-linked from the order and then you can create a new order.

In the action log, you will get to know from which order it was created.

On the Follow-on action, use FM QM06_FM_TASK_CREATE_QM_NOTIFIC to get the notification created. Remove the Bus. Transaction Assignment QM69.

Also use TS20000304 in Task, so the notification will be created at the back ground.

Regards

Terence

[dennis_rechards]

Hi Piyush, thanks for the inputs. I guess this is one of the correct way of achieving the purpose. But can we create the PM notifiaction , instead of QM as my requirement is to open a new notifiaction as follow on notifiaction and close the current notifiaction. can you guide if this is possible to achive.

if yes, can you please guide with the correct Function code and Function module for this to be entered?

I was trying to map the settings for notification and work order but unable to get the right function code. I've tried with function code 0031 (see attachment) and able to get the 'Create repair order' icon, but while pressing its taking to create the SD order with SD order types , instead of PM order. So pupose has not met.

[piyush_potey]

Hello Dennis,

Can you try the standard solution that SAP has provided for follow-up with reference to Notification.

Define Action Box.

Customization: Plant Maintenance and Customer Service - Maintenance and Service Processing - Maintenance and Service Notifications-Notification Processing-Additional Functions-Define Action Box-Define Follow-Up Functions (Generated Tasks/Activities)

Once you define necessary settings in customization you will get action box in Notification from where you can create a new Notification. You need to have FM which will call for PM notification.

Below screen shot is for Create QM notification.

Thanks & Regards,

Piyush

[dennis_rechards]

Hi Piyush, thanks for the inputs. I guess this is one of the correct way of achieving the purpose. But can we create the PM notifiaction , instead of QM as my requirement is to open a new notifiaction as follow on notifiaction and close the current notifiaction. can you guide if this is possible to achive.

if yes, can you please guide with the correct Function code and Function module for this to be entered?

I was trying to map the settings for notification and work order but unable to get the right function code. I've tried with function code 0031 (see attachment) and able to get the 'Create repair order' icon, but while pressing its taking to create the SD order with SD order types , instead of PM order. So pupose has not met.

Thanks !

[peter_atkin]

Dennis,

You can create the notification, then add it into the Objects tab on the work order. Alternatively, add the Equip/Floc into the Objects tab and create a notification from there..

Which reports do you expect to see this follow-on notification?

PeteA

[Former Member]

Hi Dennis,

If you activate LOG_EAM_CI_7 business function then an option to create follow on order from an order appears. I understand you want to create a notification and not sure if creating an order and a notification in background is an option. Some info on the same is given below.

You can create maintenance orders as follow-on orders for an order or order operation. When you create a follow-on order, you create a relationship to the reference order or operation and you can display this relationship in the document flow. You can create follow-on orders directly (transaction iw31), when changing or displaying an order (transactions iw32 and iw33), or when creating a confirmation (transaction iw41). You can display the relationship between the preceding order and the follow-on order in a hierarchical structure.

When you create a new order as a follow-on order for an existing order, the system copies some header data to the new order. You can use checkboxes to specify whether the system should also copy operation data, components, relationships, settlement rules, and document links to the follow-on order.

Currently there is no option in work order menu for creating this follow on order post the switch of this business function this option to create a follow on order will show on the work order.

[dennis_rechards]

Dear Shreyas,

Thanks for the valuable inputs. please find my comments -

-- > Is there any other settings need to be enabled in order to get the 'follow-on Order' tab enabled into order operation? I've already enabled the mentioned business function but still its in disabled mode.

-- > I checked in another system, where this Business function is disabled. There this 'Follow -on order' tab is in enabled mode.

Now I'm unable to understand , what exactly need to be enabled in order to get the tab enabled. Any further advise here please ..