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B1 Mobile App Internal Server Error on iPad. Android works OK


I have set up the B1 Mobile App for a client and, with a little help from SAP, had it working on the iPad. I have now upgraded them to SAP B1 9.2 PL04. The Mobile App has started working on the Android but has stopped working on the iPad with the error:

Processing Failed
Internal server error; contact your system administrator

I can connect through Safari without any error or warning messages so the certificate is applied correctly and the server path has to be correct. Does anyone have any suggestions?
I have referred it to SAP but I really need a quick answer.
Many thanks,

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