Hi
I have already set up connectivity from ECC6 to CRM 5.0 and replicated materials,Customers,and Sales areas.
Now iam suppose to start other configuring and customization activities for Marketing,Sales and Service scenarios with telesales(webclient).
Please guied/inform me step by step what are all configuration and customization activities(pre requisites) i have to set up to run the above scenarios.for example setup transction types,etc..
early response would be rewarded
Regards
Vikram