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Former Member
Sep 12, 2007 at 07:31 AM

How to resolve com.sap.portal.runtime.logon.certlogon error?

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Hi Experts,

For logging into the portal, we type

http://myportaladdress.com:51500/irj/portal

Since yesterday, when we are typing this URL, we are getting following error message:

Portal Runtime Error

An exception occurred while processing a request for :

iView : N/A

Component Name : N/A

The exception was logged. Inform your system administrator..

See the details for the exception ID in the log file

We checked the log file. The relevant portion of log file is as below:

#1.5#0017A4763A8B005D000006AB000025BC000439DE882854F8#1189527836696#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####6501a0a0608311dc925e0017a4763a8b#SAPEngine_Application_Thread[impl:3]_49##0#0#Error#1#/System/Server#Java###An error occured during authscheme computation.

[EXCEPTION]

#1#com.sapportals.portal.prt.component.PortalComponentException: Error in init method

Component : com.sap.portal.runtime.logon.certlogon

#

#1.5#0017A4763A8B006100000001000025BC000439DE89AEA189#1189527862286#com.sap.lcr.sagent.BridgeCommunicationHTTP#sap.com/com.sap.lcr#com.sap.lcr.sagent.BridgeCommunicationHTTP#SAP*#93####6425e6a1608311dca9cb0017a4763a8b#Thread[Thread-98,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error#1#/Applications/SLD#Plain###Can't send data to http://myportaladdress:51500/sld sld/active: 401 Unauthorized#

As a result of this, we are unable to see the login page of portal.

Can you please let me know what is going wrong here?

Regards,

S