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How to stop workflow which starts again and again?

Sep 14, 2017 at 05:56 AM

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Former Member

Hi experts,

please advice how to stop workflow which starts again and again. It's release of purchase requisition - system is looking for a user to release it, however it has already been released. I tried transaction SWIA to complete manually but the work item is blocked by WF-BATCH user. Then I tried SWWL but the same issue, I can't delete the work item cause it's running and blocked by WF-BATCH user. Is there a way how to stop it or do we need to wait until max number of nodes (10000) will be reached?

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3 Answers

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Former Member Sep 14, 2017 at 06:12 AM
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Hi Jana,

Generally, this locking issue is happening due to enqueue mechanism like some other user entered in same document which is supposed to be approved/rejected in run time. But in your case, the user is WF-BATCH which is bit odd. Because dialog workitem will not comes under WF-BATCH user which is pertaining to background task. Could you check in SM12?. Or try to restart the workflow if you are not able to find any entries over there. Please let me know the outcome. Thanks.

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Mike Pokraka Sep 14, 2017 at 07:49 AM
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Same answer applies as the last time you asked the question.

Lock the document to block the WF, then fix the underlying design issue before it happens again next week :-)

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Former Member Sep 15, 2017 at 03:13 PM
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Hi, thanks for your replies.

This question was posted twice and I forgot to close this one after the issue was resolved.

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