Hi ,
We have implemented PCR (Personnel Change Request) forms as part of MSS.
All forms use the Business object - BUS7051.
We had used a delegate of the Business Object - ZBUS7051 for customizing some methods.
Starting from last week we are facing a problem with one form.
We had made some changes to the Notifications.We had developed and tested the form in two systems (Dev and Quality) and it was working fine.
But in production,
when the form is raised - the Notification number is generated.
But when we check the Workflow overview in IQS23.
We get the following error.
"There are no workflows that have already worked with this object"
This is due to the fact that there is no entry for the Work items relating to the particular notification/W_RHTASK in SWWWIHEAD.
We have gone through few other SDN posts which talk about the same error.
But we could not find anything wrong with the Template / Object - since we have been using the Template / Object for the last 6 months.
But all other forms using the same object are working fine. We have also check the Event Linkages in SWE2 and it seems to be fine.
Please let us know ,
1. Under what circumstances an entry will be missing /deleted from SWWWIHEAD.
2. Any other criteria that needs to be looked into for debugging this issue.
Any suggestion regarding this is welcome.
Thanks.
Regards,
Raj
System Info:
R/3 - ECC5.0
Portal - EP6.0 with NW2004