on 08-26-2017 1:33 PM
Hi FICA experts,
my client has on of the dunning procedure dunning level 1 will be by dunning through invoicing,
and then next levels will be (2, 3, 4) by Regular Dunning ....and in next invoicing they will reset to dunning level 1.....
but customer wants to set level 1 in regular dunning process when there is a dunning lock expired between last Invoicing date to today's date and current DL 2/3/4,
I tried in debug mode to update the DL 1, I am receiving following error message
"In Customizing it has been defined that with dunning procedure GS dunning level 01 can only be generated by an external program and not by the dunning run."
Can I achieve this by FQEVENT 304 ?
please suggest for any alternative solution if this does not work.
thanks in advance.
Ravi
Hi Ravi,
Yes, the fqevent 304 is the ideal one to achieve this. But make sure that the "set dunning level" indicator is set as space, not 2. you'll get that mentioned standard error if you keep the indicator value as 2.
Hope it helps.
Regards,
Rahul
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Thanks for the responses...
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i think you can do this in 304 - of course, you'll need to make sure you don't break something else.
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