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sap cloud - console setup S/4HANA instance still in prepared mode

Aug 26, 2017 at 09:16 AM


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I singed up for for S/4HANA instance and linked up with "" subscription. I can see this linked up properly but some reason my instance "SAP S/4HANA, on-premise edition 1610 FPS01" not configuring for me to logon via remote console.

when i click "Activate" button then getting below error..

The operation Resume is not allowed for the solution instance "myhana"

Could someone please help me how to resolve this.

thanks for your help.



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I have the same issue; I have now waited 24 hours however I am receiving the same error message. The Resource Group and Storage has both been created in Azure, however I have no Virtual Machines. Has anyone found a way to move forward with this please?

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1 Answer

Stanimir Eisner
Aug 29, 2017 at 01:34 PM

Hello Suresh,

The root cause for the problem above was "Operation could not be completed within the specified time" returned by Azure.

Could you please confirm that you were able to create your instance afterwards?

Thanks and regards,


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thanks for your response, it looks like Azure cloud services having some technical issues. Still i couldn't manage to connect using this service...


Hello, did you try to start a freshly new solution instance via SAP CAL? Let us know if you still have troubles.