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KM FAQ iView


We're using a KM iView to show FAQs. We're using the AppFAQExplorer layout set. The FAQs are shown correctly, but for some reason, the AppFAQCollectionRenderer (used by AppFAQExplorer) starts a new column after 10 rows are filled with (10) faqs. I've checked the properties of AppFAQCollectionRenderer:

Number of Rows: 500

Number of Columns: 1

What am I missing?



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2 Answers

  • Best Answer
    Posted on Sep 10, 2007 at 04:24 PM

    Hi Jeroen,

    are you sure that you are using the AppFAQExplorer? This is used normally for the FAQ´s of rooms.

    To double checked what LayoutSet is used please enable debugging of FlexUI via System Administration--> System Configuration -> Knowledge Management --> Content Management -> Show Advanced Options

    User Interface --> Debugging Settings --> Enable your user under WdfProxy.

    Afterwards you should see in the KM Navigation iView "Rendering Information" that are displaying details for the Flexible User Interface Configuration.

    See also Documentation:



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    • Former Member


      I double checked and it is using the AppFAQExplorer.

      I've checked the source code of and it does read the ICollectionRendererParameterNameConst.ROWS and ICollectionRendererParameterNameConst.COLUMNS, so I do not understand why the result keeps on being the same, regardless of the values I enter for "Number of Rows" and "Number of Columns".

      When I choose the CollectionListRenderer instead of CollectionGridRenderer, the "Number of Rows" parameter is taken into account.

      I noticed the "Rendering Information" view shows an error icon for the AppFAQHTMLCR Collection Renderer without further specification, but it doesn't seem to be related to my issue.

      ERROR 3 :Category: CollectionRenderer
      Rid is </documents/External/Sales/HOME/FAQs>, Category is <CollectionRenderer>, Flavor is <Grid>ERROR
      Defining Parameter: rndCollectionRenderer
      Alias: HTMLRenderer
      Java Class:
      Rid: /documents/External/Sales/HOME/FAQs
      Flavor: Grid
      Support 508: true
      rndCollectionActionStyle: off
      rndBreadcrumbVisStyle: invisible
      rndResizeHeightStyle: stretch
      rndBreadcrumbStyle: off
      rndComponentsList: [this, AppEditFAQExplorerComponent(alignRight), AppHorizontalLineComponent]
      rndResizeWidthStyle: stretch
      rndHtmlFilename: %StartUri%/index.xml
      HTML File: none
      Rid is </documents/External/Sales/HOME/FAQs>, Category is <CollectionRenderer>, Flavor is <List>OK
      Defining Parameter: rndCollectionRenderer
      Alias: CollectionGridRenderer
      Java Class:
      Rid: /documents/External/Sales/HOME/FAQs
      Instantiater: CollectionGridRenderer
      Flavor: List
      Support 508: true
      rndRowSpacing: 2
      rndBreadcrumbStyle: horizontal
      rndComponentsList: [AppEditTrayFAQExplorerComponent, ResourcePath, this]
      rndPagerLinkCount: 5
      rndCollectionCommandGroup: AppFAQNewGroupCollection
      rndEmptyCStyle: off
      rndGridOrderStyle: columnmajor
      rndVerticalAlignment: top
      rndShowHidden: false
      rndCollectionActionStyle: hover
      rndBreadcrumbVisStyle: invisible root
      rndResizeHeightStyle: compact
      rndRows: 500
      rndRowBackgroundStyle: TRANSPARENT
      rndResizeWidthStyle: stretch
      rndResourceListFilter: default
      rndShowFilesStyle: all
      rndColumnSpacing: 3
      rndLinksStyle: all
      rndMassActionStyle: off
      rndColumns: 1
      rndShowFoldersStyle: all
      rndItemSelectionMode: off
      rndShowFolderTitle: false

  • author's profile photo Former Member
    Former Member
    Posted on Sep 11, 2007 at 06:03 PM

    Hi Jeroen,

    when I read you're error message, It looks like your layoutset has the wrong layout controller assigned.

    Can you check if the layout controller of your layoutset is set to: "GridListLayoutController"?

    If not, try changing it.



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