KM FAQ iView

[Former Member]

Hi,

We're using a KM iView to show FAQs. We're using the AppFAQExplorer layout set. The FAQs are shown correctly, but for some reason, the AppFAQCollectionRenderer (used by AppFAQExplorer) starts a new column after 10 rows are filled with (10) faqs. I've checked the properties of AppFAQCollectionRenderer:

Number of Rows: 500

Number of Columns: 1

What am I missing?

Thanks,

Jeroen

[anja_huber · Accepted solution]

Hi Jeroen,

are you sure that you are using the AppFAQExplorer? This is used normally for the FAQ´s of rooms.

To double checked what LayoutSet is used please enable debugging of FlexUI via System Administration--> System Configuration -> Knowledge Management --> Content Management -> Show Advanced Options

User Interface --> Debugging Settings --> Enable your user under WdfProxy.

Afterwards you should see in the KM Navigation iView "Rendering Information" that are displaying details for the Flexible User Interface Configuration.

See also Documentation:

http://help.sap.com/saphelp_nw04/helpdata/en/f4/2c6b2089cc784bb384a7ea058de50d/frameset.htm

regards,

anja

[Former Member · Accepted solution]

Hi,

I double checked and it is using the AppFAQExplorer.

I've checked the source code of com.sapportals.wcm.rendering.collection.cm.CollectionGridRenderer and it does read the ICollectionRendererParameterNameConst.ROWS and ICollectionRendererParameterNameConst.COLUMNS, so I do not understand why the result keeps on being the same, regardless of the values I enter for "Number of Rows" and "Number of Columns".

When I choose the CollectionListRenderer instead of CollectionGridRenderer, the "Number of Rows" parameter is taken into account.

I noticed the "Rendering Information" view shows an error icon for the AppFAQHTMLCR Collection Renderer without further specification, but it doesn't seem to be related to my issue.

ERROR 3 :Category: CollectionRenderer
Rid is </documents/External/Sales/HOME/FAQs>, Category is <CollectionRenderer>, Flavor is <Grid>ERROR
Defining Parameter: rndCollectionRenderer
Alias: HTMLRenderer
Java Class: com.sapportals.wcm.rendering.collection.cm.HTMLRenderer
Rid: /documents/External/Sales/HOME/FAQs
Instantiater: com.sapportals.wcm.rendering.control.cm.NeutralControl
Flavor: Grid
Support 508: true
rndCollectionActionStyle: off
rndBreadcrumbVisStyle: invisible
rndResizeHeightStyle: stretch
rndBreadcrumbStyle: off
rndComponentsList: [this, AppEditFAQExplorerComponent(alignRight), AppHorizontalLineComponent]
rndResizeWidthStyle: stretch
rndHtmlFilename: %StartUri%/index.xml
HTML File: none

Rid is </documents/External/Sales/HOME/FAQs>, Category is <CollectionRenderer>, Flavor is <List>OK
Defining Parameter: rndCollectionRenderer
Alias: CollectionGridRenderer
Java Class: com.sapportals.wcm.rendering.collection.cm.CollectionGridRenderer
Rid: /documents/External/Sales/HOME/FAQs
Instantiater: CollectionGridRenderer
Flavor: List
Support 508: true
rndRowSpacing: 2
rndBreadcrumbStyle: horizontal
rndComponentsList: [AppEditTrayFAQExplorerComponent, ResourcePath, this]
rndPagerLinkCount: 5
rndCollectionCommandGroup: AppFAQNewGroupCollection
rndEmptyCStyle: off
rndGridOrderStyle: columnmajor
rndVerticalAlignment: top
rndShowHidden: false
rndCollectionActionStyle: hover
rndBreadcrumbVisStyle: invisible root
rndResizeHeightStyle: compact
rndRows: 500
rndRowBackgroundStyle: TRANSPARENT
rndResizeWidthStyle: stretch
rndResourceListFilter: default
rndShowFilesStyle: all
rndColumnSpacing: 3
rndLinksStyle: all
rndMassActionStyle: off
rndColumns: 1
rndShowFoldersStyle: all
rndItemSelectionMode: off
rndShowFolderTitle: false

[Former Member]

Hi Jeroen,

when I read you're error message, It looks like your layoutset has the wrong layout controller assigned.

Can you check if the layout controller of your layoutset is set to: "GridListLayoutController"?

If not, try changing it.

Regards,

Edwin

[Former Member]

Hi,

It is using a GridListLayoutController...