Hi
As standard functionality in our templates, users are able to email their reports/templates. One of the options when emailing a report is to send as online link.
The email is generated and sent through to the correct person, but the link that comes through is incorrect.
There are 2 URL's which are used to access the server
A03A005 ... this is the actual server name
BWPORTAL ... this is the url that has been registered on the internal DNS, and the one the users are using to gain access ot the portal.
A user's machine has no idea what A03A005 refers to, and is unable to resolve an IP for the hostname ... this is all as expected.
I have a system configured in the portal, and hte ITS hostname, Message Server and Web AS all point to BWPORTAL.
When the online link option is chosen during broadcasting/emailing, the email that comes through has the A03A005 address, which obviously doesn't work on the user's machine when he/she clicks on it.
Can anyone tell me where this URL, or at the least the main part of it / domain part of it, is configured ... I would like to change it and don't know where to look.
Cheers,
Andrew