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Keystore upload fails - Wrong user name or password

Hi SCP community,

I'm trying to upload a keystore using the following command, using my subaccount name as <consumer-account-name> and my S-user ID as <user-id>:

neo upload-keystore --account --application a816462b5:dqmmicro --host hana.ondemand.com --user --location dqmm.jks

But when entering my S-user password after executing the command I get an error saying

"ERROR: Error occured while trying to check if the keystore already exist: Wrong user name or password"

Any guidance would be very much appreciated.

Thanks,

Ben

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3 Answers

  • Best Answer
    Sep 01, 2017 at 04:45 PM

    Thanks Jin for your time today, now it is obvious that the right command for the trial environment has to be the following:

    neo upload-keystore --account 'consumer-account-name' --application u23133c2f:dqmmicro --host hanatrial.ondemand.com --user 'user-id' --location dqmm.jks

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  • Aug 30, 2017 at 07:36 AM

    I've also tried it with application u23133c2f as it is a trial account but same result as before.

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  • Aug 29, 2017 at 08:20 PM

    Hi Benjamin,

    I see that you are one of of production customers so it is better to open a support ticket for this incident. You use component BC-NEO-SEC-CPG


    Thanks,

    Jin

    If this question is answered from your perspective, then please clicked on the “Accept” link to complete this question.

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    • Thanks Jin for your quick answer. This request is not related to any production system, this is why I've raised the question here. Also, my S-user is not authorized to raise support tickets.