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In Rebate agreement Pay button grayed out

Aug 29, 2017 at 06:38 PM

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Former Member

Hi friends,

When I am trying to settle the rebate agreement, the field PAY is grayed out

and I am not able to process the Rebate agreement, could some one suggest the solution.

Regards

CSR

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Former Member

The button/ Tab "Pay" is disabled in Rebate Agreement change mode,

Can any one suggest, how to enable the PAY Key

Thanks in Advance

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Former Member

sorry i find the same issue can anyone help me to solve the issue.

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2 Answers

G Lakshmipathi
Aug 30, 2017 at 06:41 AM
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Whatever you wanted to add, the same can be added under "Comments" and not under "Answer". Coming to your query, you need to share your Rebate Agreement Type screen for better understanding

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Former Member

Hi Lakshmipathy,

Below is the screen shot of the rebate agreement type and my issue is that in order to process the Rebate settlement the field PAY and Execute settlement fields should be active, where as in this case it is grayed out, do you have any idea why it is grayed out

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Former Member

Dear lakshmipathi,

Any suggestions please

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G Lakshmipathi
Aug 30, 2017 at 01:20 PM
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Are you doing this process in Extended Rebate process in which case, Rebate can only be paid via transaction RBT_ENH_VB7

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