on 08-29-2017 7:05 PM
Hello everyone,
I'm trying to add a cloud system from hana.ondemand.com in order to debug my application in eclipse, but i'm receiving the following error...
Wrong credentials. Enter correct user name and password. Note that your user will be locked after 5 consecutive failed authentication attempts. Wrong credentials. Enter correct user name and password. Note that your user will be locked after 5 consecutive failed authentication attempts.
The username and password are the same as i use to login in account.hana.ondemand.com/cockpit
Thanks in advance,
Murilo Monteiro
Some more details on authentication will help.
Is it Oauth2? Within Eclipse, does any of other packages use Single Sign or Windows Auth?
That conflict could be causing your error.
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Have you tried adding a cloud system, through eclipse, with any other user? Has it been successful or you do have observed the same error message?
In case you do use platform IDP against an IAS tenant - only users from this tenants can be used for BASIC authentication even if there is a user form accounts.sap.com added as an administrator of the account.
If the above is true, you might try doing the following:
1. Open account cockpit, login and and select the affected account
2. Go to Security -> Trust from the left hand navigation
3. Check whether a tab named "Platform Identity Provider" appears in the main frame (note: it might appear after 2-3 seconds.
In case, it is not there the do following:
3.1. Go to Services from the lest hand navigation
3.2. Find the Platform Identity Provider service
3.3. Enable it
4. Go back to Security -> Trust
5. Select the "Platform Identity Provider" tab
6. Check what is selected as platform IDP - it should be the IAS tenant
If you don't wish to use this IAS tenant for platform operations (i.e. login to account cockpit) then you can delete it and it will go back to accounts.sap.com.
Then Basic authentication with the mentioned users should be OK.
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