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Hybris Marketing Multiple Addresses against contact

Aug 29, 2017 at 10:31 AM

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Hi experts,

Is it possible to hold multiple addresses against a contact in Hybris Marketing using the concept of Facets? I noticed in a blog a while back this wasn't support as standard, just hoping this has been put in by now?

Many thanks

Mike

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1 Answer

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Former Member
Sep 04, 2017 at 12:17 PM
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Hi Mike,

no, not possible for postal addresses in standard (you can have only one address in the best record).

You can use the standard fields for postal address, for say, the private address.Then you can create additional fields for an eventual business address. Then you have 2 addresses

Regards Prasad

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Thanks for the speedy reply. Maybe Addresses was a bad example as it exists as a standard field. But lets say that we wanted to record the cars that a contact owns, and we want the make and the model. The contact can have multiple cars thus it would be a N:1 relationship. How would this be achieve in the Cloud version? Would this need to be a new custom Business Object?

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Former Member
Mike Bowell

As with your can example in another thread about the cars, maintaining multiple addresses using custom business objects should be possible.

Though you would need to edit the Interaction/Interaction Contact processing BAdI to update that table. Furthermore, if you want to use those addresses in for instance emails, you would probably need further customizing/coding (I know its possible on on-premise, but I have never tried it on the cloud).

With regards,

Akil

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Sorry another question on this...If I were to create a new business object for addresses as discussed above, would I be able to see the addresses on the contact view or would they only be available through segmentation?

Mike

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Former Member
Mike Bowell

Dear Mike,

The addresses would only be available in Segmentation unfortunately.

With regards,

Akil

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Hi,

It depends on how far you need to take this, but if you just require a 1-n field on a Contact, then you can use "marketing attribute" for this. Note, you can't upload marketing attributes via die csv upload, but you can by odata. In the data integration guide there's a good example; I think the example is "spoken languages" as marketing attribute and e.g. "French, Englisch, Hungarian" as values. Another example could be "hobby" and "walking, swimming" as values.

But in the case of a car, if you want to more details of the car; or use it in mail personalization, then I think the marketing attribute is insufficient.

Kr,

Joyca

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