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Former Member
Sep 09, 2007 at 09:02 AM

SolutionDatabase : Not able to Select and attach Solutions in the Message

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Dear Experts,

1.I Have Configured the TREX Search Engine.

2.I Have Configured SAF

3.I Have Done the Basic Settings of SDB

4.I Have Compiled all the Solutions and Problems

When i am opening a Message and View the Solutions in the SDB tab , I Can able to See all the Solutions which i have created.

I am not able to attach the same solution in the Support Message .

Please advise ,

Thanks n advance