HI All !
For example a normal cycle of sales to customer (Pharma Scenario)
sale order -> delivery -> billing .......scenario is when some medicines expire customer will send a notice( Good destruction notice) that the goods have expired and will not send any goods back.
how could we map this SAP because the goods are not coming back....the only reference i have is the destruction letter.
NOTE : We cannot take the goods back as they have expired and the customer will destroy them after sending the destruction letter.
Kindly let me know
Thanks & Rgds
Naveen