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Sep 08, 2007 at 12:57 PM

Sales !

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HI All !

For example a normal cycle of sales to customer (Pharma Scenario)

sale order -> delivery -> billing .......scenario is when some medicines expire customer will send a notice( Good destruction notice) that the goods have expired and will not send any goods back.

how could we map this SAP because the goods are not coming back....the only reference i have is the destruction letter.

NOTE : We cannot take the goods back as they have expired and the customer will destroy them after sending the destruction letter.

Kindly let me know

Thanks & Rgds

Naveen