Clearing Payment to a G/L account set up in Reason Code

[Former Member]

I am having a problem posting an overpayment/underpayment to a G/L account using a reason code. What I am attempting to do is, using F-28, have the remainder of an underpayment post to a G/L account attached to the reason codes. What I need to have work is that in F-28 I do not want to have to enter any data on what the residual amount is, it should just take whatever is not paid and apply it to the G/L account tied to the reason code. I have set 3 new reason codes in OBBE to test different possibilities with the checkboxes in that transaction, and have attached each of the reason codes to accounts using OBXL. What is happening now is that when I enter a short pay amount for an invoice and I enter a reason code in the RCd field in the residual tab - I hit save and it seems to try to attach the remaining amount to an account that is currently tied to a blank reason code in our setup in OBXL. I would think that since I am placing a code in the RCD field, that it would use the account tied to that. I have also tried to use the reason code field below, but encounter the same results or, with one of my codes that has the "charge off difference via separate account" checkbox checked, it will not allow that code in that field below.

There must be a way to take the shortpay amoun,t and without entering the residual amount anywhere, use the G/L account tied to the reason code to post the remainder to. Can anybody help on what I may need to do to get this to work?

Thanks -

PS. This is not a tolerance issue as I have set the tolerances for both the customer and the user high enough to allow under/overpayments.

[Former Member]

The reason I am trying to find a way of not having to put the residual amount in is that my ultimate goal is to have payment sent from customers placed into idocs that would auto clear the invoices that are in the payment. If the customer pays less than the invoice amount they will not have that anywhere on their form so I was hoping that when I make the payment the program could be smart enough to take the remainder and automatically post it to the g/l account that is brought in from the reason code.

[Former Member]

Whenever u attach the reason code in the residual tab and keep residual items not filled the system will post the difference amount to the small diff GL.... it will not get posted to the GL attached to the reason code.....

[Former Member]

So is there any way at all to have the remainder of the payment post to a G/L account with a reason code without having to enter the short payment amount?

[Former Member]

No... this is SAP standard.... if you are treating them as residual payment and the GL is seperate than the small diff GL we have to enter the amount there..... as system cannot understand whats the differnece when we dont put the amount there......

we can always see the field NOT ASSIGNED in the bootom.. it is just the matter of copy paste for the user.... it has to come thro user discipline.... i dont see a standard sap way of doing it,....