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Former Member

Issues with Client copy from Production to DEV server ... as relates to WF

Hello,

This is probably one of the common problem that others have faced. I have not had a clean solution and am looking for suggestions and best way to handle this.

Our basis team performs client copy on specific interval or as requested into the production support Development box where we can simulate an issue with real data in the environment.

One issue we face is that, when the data is copied over to the non-prod box, all active workflow are also copied and remain active and get escalated, etc as they would in production. This causes a confusion with our business users since they get emails from the non-prod box saying they have a work item to complete.

Was wondering if there is any bettter options out there other than setting up some utility programs that will have to be executed in non-production after the client copy to delete all active work items, initialize email address of users to blank so that emails do not go to real users from non-prod box.

Any suggestions, ideas or pointers to other forums is much appreicated.

Thanks,

SG

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 08, 2007 at 02:55 AM

    I would recommend , please deactivate all the workflow which ever you do not want to work .. if you want to stop only certain tasks not to be work ...you need to change the workfitem ...in workflow ...

    or you want to stop sending emails ...remove the scot configuration will avoid to send external mails.

    also you can stop the events triggering in the SWEC transaction ...

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    • Hi Samir,

      Stopping the e-mails to be sent out shouldn't be a problem in this system I think. You can still test everything, without the business getting confused. If you want to see if an e-mail is correct you can still check it in transaction SOST without it being sent.

      Otherwise inform the business about e-mails sent form different systems and add the system name in the e-mail message so they know from which system the e-mail is comming and if they have to respond.

      Regards,

      Martin

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