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Former Member
Sep 07, 2007 at 01:33 PM

Goods Return does not work in some instances

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We are on SRM Server 550 SP4 ECS

There two Return codes which are giving error

Reason for Return - Goods not ordered

Error Msg: Reason for Mvmt 004 not supported (Check your entry)

Reason for Return - Goods Delivered Twice

Error Msg: Reason for Mvmt 005 not supported (Check your entry)

Two questions

1) Do we have to make any configuration changes in order this to work? The other reason codes work.

2) Is there any configuration table where we can add more reasons for return?

Thanks