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Business Object for Resource Scheduler or Calendar in C4C

Aug 27, 2017 at 04:23 AM


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Hi Experts,

I need to display the availability of service technicians by reading the calendar data from the resource scheduler.

Before assigning a Service technician to a Service item I need to read the calendar or resource scheduler bo to retrieve the availability of the technician on the service ticket instance level.

Please let me know the business object which I need to use to achieve this scenario.

Else please suggest me is there a way to bring the resource scheduler view inside a service ticket.

If yes please let me know the screen which I need to use.Thanks in advance.



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Hi All,

Kindly suggest me an approach to handle the above mentioned scenario.

Thanks in advance.



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