CHM: Channel Inventory and Sales order

[Former Member]

Hi Gurus,

I am configuring a scenario;

Actors: Brand Owner, Channel Partner, Customer.

A channel partner places an order (In CRM) for a material(say 100 units) with the brand owner. Brand owner has 900 units stock of the same material in his plant. The order is replicated to the R/3 system where delivery happens. After delivery in R/3; billing is done and accounting document is also released in R/3.

The stock in brand owner's plant gets reduced by 100 units and becomes 800.

There will be creation/updation of a price bucket in the name of that channel partner with 100 units.

Channel partner places an order with Brand owner for 10 units of the same material on behalf of a customer (BoB in CRM). That order is also replicated to R/3, delivered and accounting document is released in R/3.

Now the stock in price bucket should be reduced by 10 units and become 90 units and the stock in the plant of brand owner should be unchanged... that would continute to be at 800 units

My questions:

1. What are the Item categories in various transactions involved ?

2. What are MSSI and MSST transactions in CRM?

3. How are they triggered? Where all they hit (Stock / accounts )? and

4. What configurations are necessary both in CRM and R/3 for the same?

5. Is the process flow what I have explained is valid or have I missed something?

Our system runs on mySAP CRM 5.0 and ECC6

Sales, Marketing and E-commerce are configured and are working fine.

Thanks for taking time to read my post.

I will be grateful in advance for your answers and I will reaward with points...

Thanks and regards

Vikas

[Former Member · Accepted solution]

Hello,

The scenario you are talking about (BOB) is NOT supported in this fashion.

The usual scenario is, channel partner would make a sale to the End Customer, ship the qty to him and report this as a resale to the brand owner, this the point when the channel partners inventory would be reduced.

Or there is some thing known as “Drop Ship Sell In” in which the channel partner can place the order for material and the shipment would be sent directly to end customer instead to the channel partner, but in this case the brand owners inventory would be reduced by quantity ordered and the Price buckets would be updated for channel partner.

1. What are the Item categories in various transactions involved?

You can take a look at the customizing tx CMSC_APPL_CUST, under the node Process Sales/Billing to Channel Partner->Transaction Type Determination for R/3 Documents.

2. What are MSSI and MSST transactions in CRM?

These are the different transaction in the resale tracking application of Channel management solution.

MSSI – Transaction type for Sell in – Sale happening from Brand owner to Channel Partner.

MSST – Transaction type for Sell Through – resale happening from Channel partner to End customer.

3. How are they triggered? Where all they hit (Stock / accounts )?

The output type CMSF is configured for billing document type F2 to update the CHM system with information on a sale to channel partner.

If the document type for the sales order was OR and the item category was TAN, then the CHM system determines the transaction type to be MSSI (normal sale to channel partner).

Hope this information is useful. Also take a look at http://help.sap.com/saphelp_crm50/helpdata/en/4e/ffbca11cb3a749850dd6dbce9ecf27/frameset.htm

Best Regards,

Kiran

[Former Member]

Kiran,

Your inputs were really helpful. Will you please give the details for configuring CMSF output type to F2 invoice? I tried it in ECC6... There is no CMSF output type. If I need to create it, which values should I select for

Program and Form Routine in Processing Routines

and

Medium in Partner Functions.

Then

Should I assign output type to partner functions? If yes, should CMSF be assigned to SP (Sold to Party)?

Then

Should I maintain a separate output determination procedure with CMSF output type or should I add CMSF to existing procedures?

Thanks in advance

Vikas

[Former Member]

Hello Vikas,

We have similar situation at our client site. Sales Order processing is carried out in the SD but we are implementing CRM and Channel Inventory is in the scope of this project. My question is, If all the Sales activities are carried in SD, How can we use Channel Inventory to capture inventory at the Channel Partners. Thanks in advance. I really look forward to hearing from you.......Cheers