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clear open items in Business by design

A prepayment was made for our credit card, the payment was cancelled and reissued, therefore allowing the check to be applied to open vendor transactions. When the aging reconciled I noticed the payment was still open. Upon investigation the prepaid cancelled check was cleared and confirmed leaving the applied check showing as "In Transfer". I can cancel the second payment and put the vendor transactions open and ready to apply. How can I apply those transactions to the confirmed check?

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1 Answer

  • Aug 28, 2017 at 06:54 AM

    Hi Rose,

    If I understand correctly, Prepayment check against credit card was cleared and confirmed with the vendor transactions. Later this payment was cancelled. Also prepayment check was cancelled and re issued. This reissued check is showing as "In transfer". Is this understanding correct?

    you would like to clear the vendor transactions with the first prepayment check issued against credit card. Correct? Are these vendor transactions are still open (You can check this in Supplier account monitor under Payables work center - Supplier account view).

    Ideally, If you would want to add/remove transactions that are already cleared via payment, you will need to first reset the clearing and then adjust applied transactions and perform the clearing again.

    In your case, since the first payment is confirmed (and transactions are cleared), you can simply cancel the sescond payment (If both the payments are for same set of transactions). If transactions to be applied to payment are different than transactions cleared with the first payment then you will need to reset the clearing.

    Payables -> Supplier accounts -> Search for the supplier -> Click on view -> On trade payables tab -> Invoice/Payments -> Show all items

    Here you will find the status of the transactions, clearing Ids if items are cleared.

    I hope this will help you. Let me know if you need further clarifications.


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