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Former Member
Sep 07, 2007 at 08:58 AM

Clarification regdng instances & clients for SolMan w.r.to Service Desk Msg

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Hello Gurus,

Pls help me.

As we face issues while deleting service desk (test) messages and also to test various other new features of SolMan we are planning to have Sandbox & Production instances for SolMan.

Now the query is

ℹ️ Do we need two seperate instances for Sandbox & Production?

(or)

(ii) Can we use two different clients of the same instance as Sandbox & Production clients?

(iii) If we can use different clients of the same instance what will happen to the service desk messages which we create in the Sandbox client? Will they in any way affect the Production client?

(iv) Also what will happen to the IMG configurations we make in the Sandbox client? Will they affect the Production client? Or everything can be redone for the Production Client or can be transproted?

Pls clarify. All useful answers will be suitably rewarded.

Thanks & best regds,

Alagammai.