MAX DB is not Starting after OS Reboot in AIX 7.1

[former_member336438]

When i am starting MAX DB , below set of error is coming .

======================================================

ERR
-24994,ERR_RTE: Runtime environment error
20090,Check knldiag! Kernel exited with '139' before reaching ADMIN state
The database is in state "offline", but resources were found: pid file found but no watchdog process
startup message from kernel:SIGNAL 11 (SIGSEGV) caught, PID: 0, thread: <SYSTEM>, addr: a00000000001750, value: 0

startup message from kernel:----> Emergency stack backtrace <----

startup message from kernel:Using 'PPC frame trace' for stack tracing

startup message from kernel:(0):0x00000001000d2adc [F0x0fffffffffffe4d0]

startup message from kernel:(1):0x00000001000d2ad8 (OOB?) [F0x0fffffffffffe4d0]

startup message from kernel:(2):0x00000001000d9e9c [F0x0fffffffffffe990]

startup message from kernel:(3):0x00000001000d8838 [F0x0fffffffffffea10]

startup message from kernel:(4):0x00000001020a3f0c [F0x0fffffffffffebf0]

startup message from kernel:(5):0x00000001020a511c [F0x0ffffffffffff160]

startup message from kernel:(6):0x0000000102092f1c [F0x0ffffffffffff5a0]

startup message from kernel:(7):0x0000000100003000 [F0x0ffffffffffffc60]

startup message from kernel:(8):0x00000001000002b4 [F0x0ffffffffffffcd0]

startup message from kernel:----> Dump of siginfo contents <----

startup message from kernel: signal: 11(SIGSEGV)

startup message from kernel: code: 50(unknown)

startup message from kernel: errno: 0

startup message from kernel: value(int): 0(0x0)

startup message from kernel: value(ptr): 0

startup message from kernel: pid: 0

startup message from kernel: addr: a00000000001750

startup message from kernel:----> Register Dump <----

startup message from kernel: acc/r00: 0x090000000001d880 sp/r01: 0x0fffffffffffe4d0

startup message from kernel: toc/r02: 0x00000001107f8448 ret/a0/r03: 0x0000000000000011

startup message from kernel: arg1/r04: 0x0000000000808080 arg2/r05: 0x0000000000000036

startup message from kernel: arg3/r06: 0x000000007f7f7f7f arg4/r07: 0x0000000000000001

startup message from kernel: arg5/r08: 0x000000006c000000 arg6/r09: 0x000000000000005f

startup message from kernel: arg7/r10: 0x0000000103660e44 st_arg/r11: 0x0000000103660e34

startup message from kernel: exc/r12: 0x09001000a0083788 thread/r13: 0x00000001108ff2c0

startup message from kernel: r14: 0x0000000000000004 r15: 0x0ffffffffffffd50

startup message from kernel: r16: 0x0ffffffffffffd78 r17: 0x0000000000000004

startup message from kernel: r18: 0x000000011000a3b8 r19: 0x0000000000000002

startup message from kernel: r20: 0x0fffffffffffecb0 r21: 0x0fffffffffffed10

startup message from kernel: r22: 0x000000000000000d r23: 0x0fffffffffffed50

startup message from kernel: r24: 0x000000000000000b r25: 0x000000011000a3b8

startup message from kernel: r26: 0x0000000000000000 r27: 0x0a00000000001750

startup message from kernel: r28: 0x00000001100273d0 r29: 0x0fffffffffffea00

startup message from kernel: r30: 0x00000001108ec078 r31: 0x00000001108ec060

startup message from kernel: nextip: 0x00000001000d2adc msr: 0xa00000000000d032

startup message from kernel: return: 0x00000001000d2ad8 xer: 0x0000000020000000

startup message from kernel: cr: 0x000000004482804b except: 0x0a00000000001750

startup message from kernel: ctr: 0x090000000001d880

startup message from kernel:----> Floating-point register dump <----

startup message from kernel:fpscr: 0x82020000 fpscrx: 0x00000000

startup message from kernel: f00: 0x000000000139c500 1.01595706885627209372e-316

startup message from kernel: f01: 0x3fe0000000000000 5.00000000000000000000e-01

startup message from kernel: f02: 0x41f0000000000000 4.29496729600000000000e+09

startup message from kernel: f03: 0x4330080000000000 4.51239572039270400000e+15

startup message from kernel: f04: 0x0000000082064000 1.07777835688808892210e-314

startup message from kernel: f05: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f06: 0x4330080000000154 4.51239572039304400000e+15

startup message from kernel: f07: 0x3f56c16cd5a49dee 1.38888958333349297677e-03

startup message from kernel: f08: 0x3f811111b4af3c1a 8.33333809523932947383e-03

startup message from kernel: f09: 0x3fa5555555555235 4.16666666666611132386e-02

startup message from kernel: f10: 0x3fc5555555555150 1.66666666666638096927e-01

startup message from kernel: f11: 0x3fe0000000000000 5.00000000000000000000e-01

startup message from kernel: f12: 0x3c7abc9e3b39803f 2.31904681384629955842e-17

startup message from kernel: f13: 0x3fac71c71c71c71c 5.55555555555555524716e-02

startup message from kernel: f14: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f15: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f16: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f17: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f18: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f19: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f20: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f21: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f22: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f23: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f24: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f25: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f26: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f27: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f28: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f29: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f30: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel: f31: 0x0000000000000000 0.00000000000000000000e+00

startup message from kernel:----> Module List <----

startup message from kernel:|.text Start |.text End | Module File Name

startup message from kernel:----> Symbolic stack backtrace <----

startup message from kernel: 0: InstanceOf__Q2_12RTEInternal_25RTE_SingletonRegistryImplFPCcRQ2_12RTEInternal_28RTE_AbstractSingletonFactoryPPvPPQ3_12RTEInternal_21RTE_SingletonRegistry6AnchorP22SAPDBMem_IRawAllocator + 0x2d8

startup message from kernel: SFrame: IP: 0x00000001000d2adc (0x00000001000d2804+0x2d8) FP: 0x0fffffffffffe4d0

startup message from kernel: Module: kernel

startup message from kernel: -----------------------------------------

startup message from kernel: 1: InstanceOf__Q2_12RTEInternal_25RTE_SingletonRegistryImplFPCcRQ2_12RTEInternal_28RTE_AbstractSingletonFactoryPPvPPQ3_12RTEInternal_21RTE_SingletonRegistry6AnchorP22SAPDBMem_IRawAllocator + 0x2d4

startup message from kernel: SFrame: IP: 0x00000001000d2ad8 (0x00000001000d2804+0x2d4) FP: 0x0fffffffffffe4d0

startup message from kernel: Module: kernel

startup message from kernel: NOTE: Out-of-band frame (maybe actual crash location in or caller of a leaf procedure)

startup message from kernel: -----------------------------------------

startup message from kernel: 2: Instance__Q2_12RTEInternal_18Msg_ICollectorImplFv@AF32_1 + 0x58

startup message from kernel: SFrame: IP: 0x00000001000d9e9c (0x00000001000d9e44+0x58) FP: 0x0fffffffffffe990

startup message from kernel: Module: kernel

startup message from kernel: -----------------------------------------

startup message from kernel: 3: RTE_Crash__FRC8Msg_List + 0x34

startup message from kernel: SFrame: IP: 0x00000001000d8838 (0x00000001000d8804+0x34) FP: 0x0fffffffffffea10

startup message from kernel: Module: kernel

startup message from kernel: -----------------------------------------

startup message from kernel: 4: RemapChunk__26RTEMem_MappedAllocatorImplFPCcT1PvUlR8Msg_List + 0x448

startup message from kernel: SFrame: IP: 0x00000001020a3f0c (0x00000001020a3ac4+0x448) FP: 0x0fffffffffffebf0

startup message from kernel: Module: kernel

startup message from kernel: -----------------------------------------

startup message from kernel: 5: Open__26RTEMem_MappedAllocatorImplFPCcT1R8Msg_List + 0x158

startup message from kernel: SFrame: IP: 0x00000001020a511c (0x00000001020a4fc4+0x158) FP: 0x0ffffffffffff160

startup message from kernel: Module: kernel

startup message from kernel: -----------------------------------------

startup message from kernel: 6: Main__17RTEKernel_StartupFv + 0x2d8

startup message from kernel: SFrame: IP: 0x0000000102092f1c (0x0000000102092c44+0x2d8) FP: 0x0ffffffffffff5a0

startup message from kernel: Module: kernel

startup message from kernel: -----------------------------------------

startup message from kernel: 7: main + 0x1c

startup message from kernel: SFrame: IP: 0x0000000100003000 (0x0000000100002fe4+0x1c) FP: 0x0ffffffffffffc60

startup message from kernel: Module: kernel

startup message from kernel: -----------------------------------------

startup message from kernel: 8: __start + 0x70

startup message from kernel: SFrame: IP: 0x00000001000002b4 (0x0000000100000244+0x70) FP: 0x0ffffffffffffcd0

startup message from kernel: Module: kernel

startup message from kernel:___ Stopping GMT 2017-08-27 09:32:13 7.9.08 Build 039-123-256-188

[JamesZ]

Hi,
not sure whether you are the sap customer I worked with, the customer solved this issue by remounting the file system.

Cheers,
James

[former_member336438]

Hi,

Yes, That was Posted long Back....We worked on the Solution for this issue.

[former_member209047]

No Solution yet. Please contact SAP or hardware vendor.