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Help - how to reset DDIC during installation


I am completely new to installing NW for ABAP and am trying to install a 1610 system using SWPM.

It stops at starting instance and the error log reflects what is shown in this note.

How can I reset the DDIC password during the installation - can I use the Linux command line? Obviously the installation has not completed so I have no access to SAPGUI or SU01.

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  • Best Answer
    Posted on Aug 24, 2017 at 06:36 PM

    For me it looks like an issue with your system in general, not with the DDIC password.

    Look at this fragment:

    Instance DEV/D01 reached state UNKNOWN afterhavingstateSTARTING.Givingup.
    ERROR 2017-08-2409:00:40.969(root/sapinst)id=controller.stepExecuted errno=FCO-00011

    It looks like the system doesn't start. And in my opinion that's why it can't connect.

    Please paste dev_disp and dev_w0 log files and let's solve the mystery :-)

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  • Posted on Aug 24, 2017 at 03:04 PM


    could you please send the full error message?

    The provided note doesn't really suit your install, as you are installing S/4HANA 1610 and the note is for SAP Business Suite 2005.

    Anyway I believe at this stage the system is already running, so you could log in there with user SAP*.

    Best regards


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    • Former Member

      Sure - here is what SWPM says:

      Test logon to SAP System DEV failed. SOLUTION: Make sure that the system is started, that the user DDIC exists and that the password of user DDIC is correct.

      Here is sapinst.log

      sapinst.log errors and sapinst_dev.log is below

      INFO 2017-08-2412:51:59.991(root/sapinst)
      Execute step checkDDIC000Password ofcomponent|NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|nw_ci_instance_abap_reports|ind|ind|ind|ind|abapReports|0|NW_DDIC_Password|ind|ind|ind|ind|ddicPassword|0
      INFO 2017-08-2412:52:00.053(root/sapinst)
      Working directory changed to/tmp/sapinst_exe.41101.1503576104.
      INFO 2017-08-2412:52:00.067(root/sapinst)
      Working directory changed to/tmp/sapinst_instdir/S4HANA1610/CORE/HDB/INSTALL/STD/ABAP.
      INFO 2017-08-2412:52:00.079(root/sapinst)
      Working directory changed to/tmp/sapinst_exe.41101.1503576104.
      INFO 2017-08-2412:52:00.094(root/sapinst)
      Working directory changed to/tmp/sapinst_instdir/S4HANA1610/CORE/HDB/INSTALL/STD/ABAP.
      WARNING[E]2017-08-2412:52:00.110(root/sapinst)id=rfclib.rfcConnect.connectOpenFailed errno=FRF-00007
      Unable toopenRFCconnection.
      WARNING[E]2017-08-2412:52:00.147(root/sapinst)id=rfclib.rfcConnect.connectOpenFailed errno=FRF-00007
      Unable toopenRFCconnection.
      ****************************end of sapinst.log
      INFO 2017-08-2409:00:30.784(root/sapinst)Stateofinstance DEV/D01 changed fromABAP: UNKNOWN toABAP:STARTING.
      INFO 2017-08-2409:00:30.805(root/sapinst)Node sapcontrol_DEV_D01.log already exists.
      INFO 2017-08-2409:00:30.815(root/sapinst)Outputof/usr/sap/DEV/ASCS02/exe/sapcontrol -prot NI_HTTP -nr01-function GetProcessList is written to the logfile sapcontrol_DEV_D01.log.
      INFO 2017-08-2409:00:30.842(root/sapinst)
      Execution of the command"/usr/sap/DEV/ASCS02/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList" finished with return code 0. Output:24.08.201709:00:30
      name,description, dispstatus, textstatus, starttime, elapsedtime, pid
      disp+work, Dispatcher,YELLOW, Server startup procedure running,2017082409:00:20,0:00:10,34662
      igswd_mt, IGS Watchdog,GREEN, Running,2017082409:00:20,0:00:10,34663
      gwrd, Gateway,YELLOW, Scheduled,,,-1
      icman, ICM,YELLOW, Scheduled,,,-1
      INFO 2017-08-2409:00:40.845(root/sapinst)
      Connect tomessage server (smithasteam/3902) succeeded.
      INFO 2017-08-2409:00:40.845(root/sapinst)
      Disconnect frommessage server (smithasteam/3902) succeeded.
      INFO 2017-08-2409:00:40.846(root/sapinst)Stateofinstance DEV/D01 changed fromABAP:STARTINGtoABAP: UNKNOWN.
      ERROR 2017-08-2409:00:40.847(root/sapinst)id=nw.progress.startupFailed errno=CJS-30105
      Instance DEV/D01 reached state UNKNOWN afterhavingstateSTARTING.Givingup.
      ERROR 2017-08-2409:00:40.969(root/sapinst)id=controller.stepExecuted errno=FCO-00011
      The stepstartwithstepkey|NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Start|ind|ind|ind|ind|40|0|start was executed withstatus ERROR (Last error reported by the step:Instance DEV/D01 reached state UNKNOWN afterhavingstateSTARTING.Givingup.).

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