Need some more details to answer your question.

BI Version used -
Standalone/Clustered -
CMS DB -
OS(Windows/*nix flavor) -
Type of reports scheduled (Webi/Crystal) -

Also when you say 'Data Cleanup', what exactly you are trying to achieve here?

Yes when the Server Intelligence Agent(SIA) stops, it stops in the sequence : all servers->CMS-> and then stops itself. Are there any schedule job already running when you try to stop the SIA. Any stuck/stale(taking no CPU usage) process seen in the Task Manager(Windows) or top/topas in *nix

Please elaborate the issue so that we can answer in a better way

Thanks,

Megh

You mean, you are running RDT to cleanup

Thanks. More details:

BI Version used - 4.1 SP3
Standalone/Clustered - Clustered
CMS DB - Microsoft Sql
OS(Windows/*nix flavor) - Windows
Type of reports scheduled (Webi/Crystal) - Webi only

Data Cleanup is done manually, to improve the performance. Data Cleanup is done as mentioned below:

1. Delete the contents under the Local host folder in order to clear Tomcat Cache
2. Delete contents under the Logging Folder to clear log files generated

If the cleanup is not done periodically BO becomes too slow. So we need to do the cleanup. I would like to know the exact steps to follow to do the data cleanup.

1. Do I need to stop Tomcat Service before deleting the files (using CCM) ?
2. Do I need to stop Server Intelligent Agent (using CCM)?

There can be scheduled jobs running while doing this, Do I need to stop all before starting the steps? Please reply.

Hi Baiju,

As per the best practises, Stop the Tomcat before clearing localhost files to remove completely as there is no usage of localhost files by any user. Similarly if you are clearing the BO logs files then stop the SIA.