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Help/Guide me for Solman_setup error

Hi Experts,

I have installed SOLMAN 7.1 SR1 and when I started to Tx SOLMAN_SETUP it will direct me to IE but after I logged J2EE_ADMIN i got an error of HTTP 500 Internal Server Error

Then i searched about this error, i have applied those solutions/answers but still same error.

These are the solutions that I have searched but still not working:

• I granted full access in my users

• I have checked Tx SICF, objects are active.

• I tried to add some parameters in Tx RZ10

icm/conn_timeout = 20000
login/accept_sso2_ticket = 1 / 2
login/create_sso2_ticket = 2 / 1
icm/host_name_full = <hostname>

• I tried to edit the hosts file using administrator user with these input

1st try : 10.0.0.18 <space> hostname . domain . com

2nd try: 10.0.0.18 <space> hostname <space>hostname . domain . com

Need your guidance with this. Thanks a lot

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3 Answers

  • avatar image
    Former Member
    Aug 23, 2017 at 07:49 AM

    Hi Tan,

    Make sure the user you are trying to logon through has the correct access. In Solman just SAP_ALL is not enough.

    The Workcenter authorization would also need to be given - SAP_SMWORK_xxxxxxxxxx

    Also, you mentioned that you logged on as J2EE_ADMIN on the IE.... please don't logon as this user.

    Login as your own user once you have given the roles as I mentioned above.

    Curious::-- Why are you installing 7.1 now..... as 7.2 is released and 7.1 has a very limited future.??

    cheers

    Deepak

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    • Hi Deepak,

      Thanks for your response, I will take note of that. I have tried my own user with SAP_ALL, SAP_NEW, and a composite role SAP_SOLMAN_ADMIN_COMP but still HTTP 500 internal server error.

      I just want to test first 7.1 and try 7.2 later on. Even it is not the latest version it should work right?

  • Aug 23, 2017 at 03:02 PM

    Hi Tan,

    Please check sap note https://launchpad.support.sap.com/#/notes/1924693

    Also request you to check java logs.

    Regards

    Prithviraj

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    • Tan Michael Prithviraj Rajpurohit

      Hi Prithviraj,

      Sorry for late reply, I just got back from my leave.

      I found this error in trace file log [dev_icm] under tcode SMICM

      [Thr 4240] *** WARNING => Connection request from (9/10/0) to host: pwdf2625, service: 1090 failed (NIEHOST_UNK
      [Thr 4240] {0004cc1c} [icxxconn.c 2108]

      and found this host buffer ( SMICM > Goto > Host Name Buffer > Display ).

      and through browser I can access <hostname>:50000/sld perfectly fine but for port 8000 i got internal server.

      Thanks.

  • Aug 23, 2017 at 05:32 AM

    Hello Tan,

    In my experience, it is a good idea to patch your Solution Manager installation to the latest SPS right after the installation and prior to running SOLMAN_SETUP for the first time.

    Best regards

    Frank

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    • Hi Frank,

      I see thanks again, so I will remove my doubt that the problem is related in configuration of domain in host server.

      I have another doubt that my problem is related to hostname. our hostname for solman is SAP-SOL-D. it has special character dash(-). I have read some that it may affect it, is it true?

      Im accessing solman in IE using IP not hostname.